IT Support Technician - Dental IT, 365 & Networking
About The Position
Proactive Technology Management is looking for an experienced IT professional in the Newark area to join their team. This role is for a motivated, independent IT expert who is confident communicating with a remote team of talented technicians. The ideal candidate enjoys working in different client environments, providing excellent customer service and technical support. This role offers a defined upward career path with opportunities for increased responsibility and compensation. The position involves working closely with a single client supporting multiple locations around Paterson/Newark. The role is for an experienced technician entering at the Integrator level, working a hybrid schedule with most troubleshooting handled remotely, with on-site visits as needed. This position requires a strong grasp of Networking, Office 365, Windows Desktops, Windows Servers, Active Directory, and Security, with key areas of knowledge including troubleshooting, implementation, and installation.
Requirements
- 5+ Office 365 and Windows Server experience
- 5+ Firewall troubleshooting experience (Sophos, Cisco, SonicWall, Watchguard)
- 5+ Network Setup experience (installing AP's, switches, and firewalls)
- Extensive experience in virtualization and networking
- Above and beyond customer service
Nice To Haves
- Bachelor's degree
- IT-related certifications
- MSP Experience
- Dental IT Experience (big plus)
Responsibilities
- Setting Up Customer Networks (cloud to keyboard)
- Windows Server Installation
- Configuration Maintenance
- Ongoing Support (access points, firewalls, and switches)
- Remote troubleshooting of client, as well as on-site when required
Benefits
- Full Medical Benefits
- 2 Weeks Paid Vacation
- Dental & vision insurance
- 401(k) matching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
