Part Time IT Support - Boulder, CO

SumUp • Boulder, CO

6d • Onsite

About The Position

This is a part-time contract role for an IT Support Technician based in Boulder, CO. The position is for approximately 20 hours per week, with flexibility based on business needs, and has a duration of 6 months with a potential to extend into 2027. The role is office-based and will be the first dedicated on-site IT presence in Boulder, previously managed remotely by a global team. The IT Support Technician will assist with onboarding new employees, provide on-site support for tech issues, maintain office Zoom rooms, and manage IT equipment distribution and inventory.

Requirements

• Comfort working hands-on with hardware, from setting up laptops to checking meeting room equipment.
• Strong attention to detail when tracking inventory and following through on equipment handovers (on and off boarding).
• Ability to juggle multiple requests at once while staying accurate and professional.
• Curiosity to learn new systems quickly and adapt to a wide range of devices and user questions.
• Sound judgement on when to solve something independently and when to escalate it to the wider IT team.

Responsibilities

• Assist in onboarding new SumUppers from equipment setup to access coordination.
• Provide on-site support for tech issues and questions from the Boulder team primarily, as well as Denver Tech Center and El Paso offices as needed.
• Check and maintain the office's Zoom rooms so meetings run smoothly.
• Distribute, track, and help manage IT equipment such as laptops and peripherals in Boulder.
• Keep basic inventory records up to date over time.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed