IT Support Technician II
AltaMed•Commerce, CA
•Hybrid
About The Position
The IT Support Technician II performs a variety of technical support services related to the installation, operation, repair, and diagnosis of computer equipment and related services. Also provide technical user support assistance, both remote and at the desk side. Assists with projects and special requests as needed.
Requirements
- A combination of education and experience equivalent to a Bachelor’s Degree in Computer Information Systems or Computer Science
- 2-4 years of experience in computer support, troubleshooting, and repair.
- Valid California Driver’s License, automobile, and auto insurance for traveling to remote facilities.
Nice To Haves
- Certified as an “A+ Certified Technician” preferred.
- EPIC Electronic Health Record system knowledge preferred.
Responsibilities
- Performs a variety of technical support services related to the installation, operation, repair, and diagnosis of computer equipment and related services.
- Provide technical user support assistance, both remote and at the desk side.
- Assists with projects and special requests as needed.
Benefits
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
