IT Support Specialist

USOC Medical•Irvine, CA

1d•Onsite

About The Position

USOC Biomedical is seeking a highly reliable and self-driven IT Support Specialist to serve as the sole IT resource for the organization. This role is responsible for managing all aspects of the companys IT infrastructure, systems, and security. The ideal candidate will be hands-on, proactive, and comfortable operating as a one-person IT team while partnering closely with leadership.

Requirements

Associate's degree in Information Technology, Computer Science, or related field (or equivalent experience) preferred
37+ years of experience in IT administration or similar role
Experience with ERP system administration, preferably NetSuite
Strong knowledge of hardware, networking, and system administration
Experience managing access control systems and surveillance (camera systems)
Must possess proficient communication skills, both written and verbal
Ability to work independently and manage multiple priorities
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal skills

Responsibilities

Maintain and support company hardware, software, and network systems
Manage IT inventory including procurement, tracking, deployment, and lifecycle management of devices and equipment
Troubleshoot and resolve technical issues for end users in a timely manner
Ensure systems are secure, up-to-date, and operating efficiently
Administer user accounts, roles, and permissions within NetSuite
Manage and maintain user profiles and ensure appropriate system access controls are enforced
Support system integrations and assist with NetSuite-related troubleshooting
Oversee access control, including issuing and revoking badges
Coordinate with external IT vendors and service providers for system maintenance, upgrades, or repairs
Serve as the primary point of contact for all IT-related functions across the organization
Provide regular updates and recommendations to the General Manager
Responsible for meeting ISO 9001 and/or other quality system requirements in their department
May perform other duties as assigned