IT Support Specialist

Kimball, Tirey & St. John LLP•Irvine, CA

15d•$24 - $29•Onsite

About The Position

We are an established real estate law firm with offices across California. Our firm is looking for an IT Support Specialist to join our fast-paced team in our Irvine, CA office. If chosen as the successful candidate, you will be responsible for providing support for and maintenance of IT hardware and software, and for monitoring various IT systems.

Requirements

1+ year help desk, IT or customer service experience
Experience troubleshooting, installing, and configuring desktops
Familiarity with Windows OS, including Windows 11, and the Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
Ability to prioritize and multi-task in a high-volume environment
Strong interpersonal and written communication skills
Excellent internal client service skills
Ability to lift up to 50 pounds regularly

Nice To Haves

Certification(s) in any of the following: (A+) Certified Computer Technician, (CSS) Customer Service Support Specialist, (CNST) Certified Network Systems Technician, and Hewlett Packard LaserJet printers
Experience in any of the following areas: Microsoft Windows and Server operating systems, PC assembly, PC preventive maintenance, network performance/operations, troubleshooting, network security, technical support, installation/configuration, and LaserJet repairs

Responsibilities

Build, repair, replace, install, and maintain all IT-related equipment
Provide first-level support of workstations (hardware and software), printers, servers, and/or network equipment
Monitor server and file backups
Maintain anti-virus software and support operating system updates
Participate in various hardware and software upgrade projects
Perform additional IT-related duties as needed by the department