IT Support Specialist II Raleigh-Durham

RCOR • Raleigh, NC

10d • Onsite

About The Position

Great opportunity for a recent Computer Science college graduate with 4+ years of experience looking for an on-site IT support position in Raleigh-Durham, NC. If you have 4 or more years of experience, we’d like to hear from you! You’ll get exposure to traditional Windows PC/server network office environments, which will help you as you work with our senior team, learning about on-premises environments as well as bringing and supporting clients in Azure. RCOR is a small, top notch, MSP known for providing quality IT services to our clients. To work with us you must be a US citizen, establish roots in the Raleigh-Durham area, and willing to work to high standards. We offer autonomy to do what's best for the client (integrity is everything), the chance to grow even further in your technical support career, and lots of growth potential as you learn traditional client/server networks and cloud migrations. This is an in-office and client on-site position in the Raleigh-Durham, NC area. You will be working out of our office or onsite at clients in our service area.

Requirements

• At least 4 years of prior IT support experience
• Must be a US citizen
• Establish roots in the Raleigh-Durham area
• Willing to work to high standards
• Detail-oriented
• A people person
• Not shy about digging into some troubleshooting
• Background in PC support, networking, and helping office workers with technology

Nice To Haves

• Recent Computer Science college graduate

Responsibilities

• Answering end-user computer and networking questions
• Working with our Remote Monitoring and Management software
• Updating and configuring firewalls
• Rolling out multifactor authentication (MFA)
• Investigating endpoint detection and response (EDR) alerts
• Configuring and migrating M365

Benefits

• Health Insurance
• Matching 401K
• Immediate Paid Vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level