IT Support Manager
TEKsystems•Omaha, NE
•$90,000 - $145,000•Onsite
About The Position
As the organization continues to grow, they are seeking an experienced IT Support Manager to lead end-user support operations and drive service excellence across the business. This role is ideal for a people-first leader who enjoys coaching, mentoring, and building high-performing teams while driving exceptional service delivery and continuous improvement.
Requirements
- Experienced IT Support Manager
- People-first leader
- Experience coaching, mentoring, and building high-performing teams
- Experience driving exceptional service delivery and continuous improvement
Responsibilities
- Lead, coach, mentor, and develop IT support team members.
- Establish performance expectations, provide feedback, and support employee growth.
- Foster a culture of accountability, collaboration, and customer service excellence.
- Oversee help desk operations, end-user support, workplace technology, and asset management.
- Partner with business and IT leaders to improve support processes and user experience.
- Manage vendors and service providers to ensure quality service delivery.
Benefits
- Health, dental and vision insurance
- Company paid life insurance
- Company paid short term disability
- Generous 401k match
- Generous Time Off
- Annual company activities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
