IT Support Intern
About The Position
As an IT Support Intern, you will be a valued and trusted member of the NCDMM team, reporting to the IT Infrastructure & Facilities Manager. You will help with IT-related tasks, specifically being responsible for helping users with day-to-day computer and software issues, as well as being highly involved in strengthening our Cyber Security Posture. On a typical day, you might: Setup a new SharePoint Collaboration Site, invite members and troubleshoot any issues Help a user setup a private channel in Microsoft Teams Add new custom entities to Microsoft Dynamics Add an alias to a users email in Exchange or create a new shared mailbox Lead a Cyber Security Training Help user quarantine detected malware on their machine Help define application requirements for direct projects Work with the VP and COO to define website changes and implement them using WordPress
Requirements
- Maintain a 3.0 GPA
- Major is Computer Science or Information Systems
- Excellent oral and written communication skills
- Quick learner
- Proficient in Microsoft Office, particularly Word, Excel, PowerPoint
- Experience with Microsoft SharePoint, Dynamics, and Teams
- Passion for computers and IT
- Experience or knowledge of general website administration
Nice To Haves
- Experience with WordPress
Responsibilities
- Help secure LAN, WAN & Cloud Infrastructure
- Work with Azure Endpoint Manager and the Azure Security and Compliance Center
- Working with Azure Cloud Services and Azure Active Directory
- SharePoint site administration
- Helping setup new hardware
- General help desk support
- Website content development
- Website management, maintenance, and administration
- Direct project support
- Other activities as directed by direct supervisor
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
