IT Support Intern

National Center for Defense ManufacturingYoungstown, OH
Onsite

About The Position

As an IT Support Intern, you will be a valued and trusted member of the NCDMM team, reporting to the IT Infrastructure & Facilities Manager. You will help with IT-related tasks, specifically being responsible for helping users with day-to-day computer and software issues, as well as being highly involved in strengthening our Cyber Security Posture.

Requirements

  • Maintain a 3.0 GPA
  • Major is Computer Science or Information Systems
  • Excellent oral and written communication skills
  • Quick learner
  • Proficient in Microsoft Office, particularly Word, Excel, PowerPoint
  • Experience with Microsoft SharePoint, Dynamics, and Teams
  • Passion for computers and IT
  • Experience or knowledge of general website administration

Nice To Haves

  • Experience with WordPress is a plus
  • Self-directed and have demonstrated the ability to prioritize deliverables and drive results
  • Mission driven and have a passion for working on a team that drives U.S. manufacturing competitiveness and economic security every day

Responsibilities

  • Help secure LAN, WAN & Cloud Infrastructure
  • Work with Azure Endpoint Manager and the Azure Security and Compliance Center
  • Working with Azure Cloud Services and Azure Active Directory
  • SharePoint site administration
  • Helping setup new hardware
  • General help desk support
  • Website content development
  • Website management, maintenance, and administration
  • Direct project support
  • Other activities as directed by direct supervisor
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