Summer 2026 IT Intern

Ulteig • Fargo, ND

4h • Hybrid

About The Position

Ulteig is seeking a motivated and customer-focused IT Support Intern to join our Helpdesk team. This internship offers hands-on experience supporting IT infrastructure in a dynamic business environment. You’ll play an essential role in resolving technical issues, assisting with system setups, and supporting daily IT operations. This role requires strong analytical thinking, time management, and a passion for delivering excellent customer service.

Requirements

• Currently pursuing a degree in Computer Science or a related technical field
• Knowledge of the Microsoft Platform, including Windows XP/7/8.1/10, Windows Server 2003/2008/2012R2, Exchange 2010, Microsoft Office (2010/2013)
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access); additional software knowledge related to your area of specialization is a plus
• Strong communication, problem-solving, and time management skills
• Must be able to work full-time during Summer 2026
• Must have authorization to work permanently in the U.S.

Nice To Haves

• Previous Help Desk experience
• Familiarity with AutoCAD

Responsibilities

• Provide first-level support for computer, network, phone, and software issues
• Perform logical analysis and troubleshooting for hardware and software problems
• Support new computer installations and maintenance of existing systems
• Assist with software installation, primarily on the Microsoft Platform
• Set up and maintain printers and peripheral devices
• Collaborate with Systems Administrators to complete tasks and projects
• Perform duties related to file and print sharing across the network

Benefits

• Mentorship & Training
• Competitive Pay
• 401(K) eligibility
• Volunteer hours
• Sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees