3rd Shift IT Support Engineer - Manufacturing
About The Position
Siemens is looking for an IT Support Engineer - 3rd Shift for their Grand Prairie, Texas Breaker or their Alliance, Texas Plant. This role provides daily on-site IT support to ensure all IT devices, including PCs and printers, are operational, up-to-date, and optimized to support the seamless operations of our manufacturing site. The engineer will diagnose and resolve hardware and software issues promptly and efficiently, minimizing downtime for manufacturing operations. They will also provide frontline support to manufacturing site employees, assisting with IT-related queries and technical issues as the first point of contact. Additionally, the role involves maintaining comprehensive and up-to-date documentation of IT-related processes, procedures, and incident reports, as well as maintaining an accurate inventory of all IT hardware and ensuring timely acquisition and replacement of IT equipment & spare parts. The engineer will also stay up to date with implementations of Siemens IT & Cybersecurity guidelines and conduct training sessions to educate employees.
Requirements
- Desire to work hands-on in a fast-paced light manufacturing environment
- Working knowledge of TCP/IP (IP addressing, subnets, default gateway).
- Strong knowledge of hardware and software troubleshooting and maintenance.
- Beginner knowledge of Microsoft Azure in a Large Enterprise Environment.
- Proficient with Microsoft Office applications (Word, Excel, Access, Visio, Power Point).
- Experience supporting PC’s running a Microsoft operating system.
- Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
Nice To Haves
- Experience working with Active Directory.
- Beginner to Intermediate knowledge of thermal Label Printers
- Microsoft Modern Desktop Administrator
- CCNA
- CompTIA IT Fundamentals / CompTIA A+
Responsibilities
- Provide daily on-site IT support to ensure all IT devices, including PCs and printers, are operational, up-to-date, and optimized to support the seamless operations of our manufacturing site.
- Diagnose and resolve hardware and software issues promptly and efficiently, minimizing downtime for manufacturing operations
- Provide frontline support to manufacturing site employees, assisting with IT-related queries and technical issues as first point of contact
- Maintain comprehensive and up-to-date documentation of IT-related processes, procedures and incident reports
- Maintain an accurate inventory of all IT hardware and ensure timely acquisition and replacement of IT equipment & spare parts
- Stay up to date with implementations of Siemens IT & Cybersecurity guidelines; conduct training sessions to educate employees
Benefits
- Variety of health and wellness benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
