IT Support Coordinator

Nutreco•St. Marys, ON

3d•Onsite

About The Position

Join Our Purpose - Feeding the Future Role: IT Support Coordinator Location: Trouw Nutrition – St. Mary’s, Ontario Hours/Shift: Mon-Fri (8am-5pm, flexible) Vacancy Type: Replacement Why join us Get ready to Own your career as a IT Support Coordinator at Trouw Nutrition, a Nutreco company. As global leaders in animal nutrition and aquafeed, our shared purpose of Feeding the Future is making a positive global impact for generations to come. Join us in this impactful role and help deliver the production of feed, in a sustainable way to a growing population. Own your direction, Own your development and Own your path. What you’ll do You’ll own end-to-end technical operations at one of Nutreco Canada’s largest manufacturing sites—taking accountability for reliable, secure day-to-day application and infrastructure support while actively creating better ways of working through hands-on delivery of local, regional, and (where applicable) national IT projects. You’ll plan and execute system and software implementations and deployments (including ERP/MES-related applications and integration platforms), coordinate vendors and internal IT stakeholders, manage assets and procurement, and lead troubleshooting and change requests so plant teams can run safely and efficiently. In doing so, you’ll turn business needs into practical solutions, act with pace and initiative, and continuously improve the technology foundation that enables our operations to perform and scale—living Nutreco’s “Own it” mindset by taking ownership and “create” by building durable improvements that make a measurable impact.

Requirements

2–3+ years of experience in IT infrastructure and application support (ideally in a manufacturing environment)
Ability to manage technical projects end-to-end
Ability to coordinate vendors and stakeholders
Ability to improve how systems and services run
Comfortable working across common enterprise technologies (e.g., Windows/Server, SQL, VMware, Microsoft 365 and related tools)
Proven experience providing hands-on infrastructure and application support, including local and remote user support in a business-critical environment
Working knowledge of Windows/Server, SQL Server, VMware, Windows OS, Microsoft 365 (and tools like LANDesk), plus network/wireless fundamentals and systems security troubleshooting
Experience supporting or working alongside business-critical platforms (e.g., ERP, MES; LIMS/CRM as assets), ideally within a manufacturing environment
Ability to analyze requirements, plan implementations, execute deployments, manage change requests, and coordinate service providers and IT stakeholders through to stable operations
Client-focused problem solving
High accountability
Strong organization and analytical skills
Clear written/verbal communication
Collaborative, team-first approach
Must already be authorized to work independently in the country where the position is based

Nice To Haves

Ideally in a manufacturing environment

Responsibilities

Own end-to-end technical operations at one of Nutreco Canada’s largest manufacturing sites
Take accountability for reliable, secure day-to-day application and infrastructure support
Actively create better ways of working through hands-on delivery of local, regional, and (where applicable) national IT projects
Plan and execute system and software implementations and deployments (including ERP/MES-related applications and integration platforms)
Coordinate vendors and internal IT stakeholders
Manage assets and procurement
Lead troubleshooting and change requests so plant teams can run safely and efficiently
Turn business needs into practical solutions
Act with pace and initiative
Continuously improve the technology foundation that enables operations to perform and scale
Take ownership and build durable improvements that make a measurable impact