IT Stockroom & Project Coordinator

New Era Technology • New York, NY

8h

About The Position

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

Requirements

• 2+ years’ experience working in the major financials IT environment
• Advanced technical skills in installation and troubleshooting of relevant software and hardware
• Knowledge and experience of customer IT service delivery, ticketing, and knowledge-based systems
• Extensive experience of supporting Office 365
• A+ certification or equivalent years of experience

Nice To Haves

• Preferred Dell, HP and Apple certifications

Responsibilities

• Monthly/Quarterly validations of inventory in stockrooms including hard drives
• Maintaining ITS
• Updating SNOW request
• Ship hardware as needed to other stockrooms or sites
• Assist PM with projects in NAMR
• Lead techs in buildout of new sites
• Attend construction/GRE/GTI calls -provide desktop requirements
• Coordinate with GRE/LOB for large scale move projects
• QC all desk for readiness
• Monitor sites for operational efficiency.
• Provide Day 1 support

Benefits

• Continuous training
• Competitive benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree