Project Manager – (PMO 50325235) IT Statewide Program Manager 1, 2, or 3

State of Louisiana•Baton Rouge, LA

About The Position

The Division of Administration/Office of Technology Services has a vacancy for an IT Statewide Program Manager within the Product Delivery Section. This position is responsible for functionally directing and managing highly complex statewide information technology projects, products, and/or portfolios. The Office of Technology Services (OTS) aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. OTS works to increase the return on the State’s investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff. This position is within the Office of Technology Services (OTS), Product Delivery and is responsible for functionally directing and managing moderate, complex or highly complex statewide information technology projects. The incumbent will act as lead in the application of project management methodologies for moderate, complex or highly complex information technology projects, products, and/or portfolios. Supervision is received from an IT Statewide Manager or higher-level authority. Other reporting relationships may be approved by SCS. The Division of Administration is the state government’s management arm and the hub of its financial operations, performing a wide variety of activities including overseeing the state’s capital construction program, providing state and federal grants for community development, development of the state budget, providing technology services, giving agencies guidance in the state purchasing and contracting process, and administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes.

Requirements

Five years of experience in information technology, program management, project management, or business analysis; OR Six years of full-time work experience in any field plus three years of experience in information technology, program management, project management or business analysis; OR An associate's degree in information technology plus three years of experience in information technology, program management, project management or business analysis; OR A bachelor’s degree plus three years of experience in information technology, program management, project management or business analysis; OR A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology, program management, project management or business analysis; OR A master’s degree plus two years of experience in information technology, program management, project management or business analysis.
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Responsibilities

Performs program management duties for moderate, complex or highly complex information technology initiatives by applying project management methodology software development, quality assurance, scope assessment, and risk assessment in order to ensure the successful implementation of supported projects.
Manages and assigns duties and tasks to the project team and other OTS resources as required by the project work plan.
Facilitates project role and project tasks with other OTS verticals.
Meets with management at the Department level to coordinate successful project implementation and completion including Undersecretaries, directors, budget, program leaders, and IT leadership.
May exercise functional supervision over multi-disciplined project teams; suggests changes to the team structure to better suit individual project needs.
Performs program and project management and administrative functions by establishing goals, project plans, objectives, and overall direction for the team.
Performs administrative functions including budget tracking and projections, project resource interviews, selection, onboarding and time tracking.
Conducts expectation meetings with resources and provides feedback.
Meets with management in the Division of Administration to facilitate efficient project needs processing in the legal, contractual, and fiscal areas.
Evaluates progress toward project goals and objectives; reports progress to Department management and OTS Leadership.
Responds to budget requests, including projection requests, from OTS budget office and Agency budget office.
Assists with enhancing the project and portfolio management document library by identifying needs for templates and processes, developing resources, and reviewing documentation. These templates and processes include but are not limited to project initiation, requirement specifications, project plans and timelines, training guides, testing plans, scope definitions, communications, dashboards, and risk management.
Reviews and evaluates potential impacts of new and emerging technologies on staff and supported projects.
May review and recommend software products, tools and training courses, as well as develop specifications and scope of work for resource requests, RFPs and negotiate with vendors.
Performs special tasks as assigned. This may include assisting higher level IT Statewide personnel as needed, directing another team in the absence of the manager or project manager, assisting in the preparation of specialized research and reports, serving on design review committees, and RFP evaluation committees.