IT Specialist

BearingPoint•Chicago, IL

15h•$55,000 - $70,000•Onsite

About The Position

BearingPoint is a global management consulting firm with over 6,000 employees worldwide, supporting clients across a wide range of industries. In the U.S., BearingPoint operates in a growth phase with three primary legal entities: BearingPoint U.S., Inc. – Advisory Consulting Services, BearingPoint NA, LLC – SAP Implementation Services (Joint Venture with Abeam), and Arcwide – IFS Implementation Services (Joint Venture with IFS). This role will support all three entities, with a primary focus on the Chicago office. We are seeking a proactive and hands-on IT Specialist to serve as a key point of contact for our Chicago office. This is a highly visible, on-site role that blends IT support, office operations, and employee experience. You will play a critical role in keeping the office running smoothly—supporting employees, enabling leadership, and partnering with global IT teams and local vendors. This role is ideal for someone who enjoys variety, ownership, and being the “go-to” resource for both technology and office needs.

Requirements

1–3 years of experience in IT support, office administration, or a similar hybrid role
Strong communication and interpersonal skills; able to work effectively across all levels of the organization
Comfortable supporting both technical and non-technical stakeholders
Hands-on experience with hardware, software, A/V, and basic networking support
Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Teams)
Strong organizational skills with the ability to prioritize and manage multiple tasks
Collaborative, adaptable, and solution-oriented
Proactive and resourceful with a strong sense of ownership
Calm, patient, and service-focused approach
Comfortable working independently in an on-site, fast-paced environment
Strong attention to detail and follow-through
Bachelor’s degree preferred
Fluency in English required
Interest in leveraging technology and AI tools to improve efficiency

Nice To Haves

German language skills are a plus

Responsibilities

Provision, configure, and deploy laptops for employees across all U.S. entities
Partner with HR to support onboarding and offboarding (equipment setup, access, and recovery)
Ensure new hires are fully equipped and operational on day one
Track, maintain, and manage IT assets (devices, serial numbers, ownership, and location)
Provide hands-on support for office hardware, including monitors, docking stations, and peripherals
Troubleshoot and support conference room A/V and collaboration tools
Coordinate with global IT teams and local vendors to maintain office network and Wi-Fi infrastructure
Deliver end-user support and training on tools such as Microsoft 365, Teams, and emerging AI solutions (e.g., Copilot)
Support leadership with ad hoc technology needs and process improvements
Serve as the primary on-site point of contact for employees, leadership, vendors, and building management
Oversee day-to-day office operations, ensuring a well-maintained and productive work environment
Manage reception-related responsibilities, mail, deliveries, and office communications
Coordinate with vendors and service providers (facilities, maintenance, office services)
Support internal meetings and events, including logistics and coordination
Order and manage office supplies and vendor relationships
Assist with travel coordination and visitor support as needed
Prepare reports, presentations, and administrative materials
Provide support across functions (HR, Finance, Marketing, and Operations) as needed