IT Specialist (Systems Admin)

Administrative Office of the U.S. Courts • San Antonio, TX

2d

About The Position

This position is in the Department of the Chief Information Technology Officer, Product Development Office, Mission Support System Division, Case Management Branch. The branch develops, modernizes, and maintains case management and related systems used by federal appellate, district, and bankruptcy court judges and staff, probation and pretrial services officers, and federal defenders.

The Information Technology Specialist serves as a System Administrator supporting the architecture, management, and security of enterprise-class virtual environments and systems. The role administers, maintains, secures, operates, and supports systems managed by the PACER Development team. The incumbent works under minimal supervision, with considerable latitude to use initiative and independent judgment.

The position requires at least one full year (52 weeks) of specialized experience managing secure Linux systems and configuring, securing, and monitoring custom software applications. Education is not required to qualify. New employees are subject to applicable federal employment verification, background, suitability, and trial-period requirements.

Requirements

• At least one full year (52 weeks) of specialized experience in or directly related to the position.
• Demonstrated experience managing secure Linux systems and configuring, securing, and monitoring custom software applications.
• New employees must complete the required FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
• New employees must successfully pass E-Verify and identify a financial institution for direct deposit before appointment.
• Applicants selected for applicable federal appointments must complete OF-306 and provide proof of U.S. citizenship or, where applicable, authorization to work in the United States and entitlement to receive compensation.

Responsibilities

• Install, configure, maintain, and support custom applications hosted on Red Hat Linux servers, including databases, data query and retrieval programs, reporting tools, internal support applications, and public e-commerce applications.
• Administer routine software maintenance, database upkeep, application software installation, and application tuning.
• Troubleshoot systems and provide end-user support for supported applications and associated operating systems.
• Analyze and monitor application health, support custom integration points for enterprise applications, identify risks and attacks, and mitigate potential issues and downtime.
• Perform and document root cause analysis.
• Coordinate with internal and external staff on system and software configuration and hardening in accordance with organizational standards, PCI DSS, security best practices, and project requirements.
• Coordinate vulnerability scans, audits, and assessments with management and the security team.
• Ensure Plans of Action and Milestones (POA&Ms) are entered and tracked, and perform vulnerability remediation within defined risk-level thresholds.
• Represent the branch as the subject matter expert in regular security audits and assessments.
• Create, review, validate, and maintain current procedural, administration, operation, and maintenance documentation.
• Provide after-hours on-call support for systems and applications.

Benefits

• Comprehensive federal employee benefits package with benefits available to employees and their families, subject to eligibility based on position type.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed