IT Specialist

Education & Training Resources LLC • Batesville, MS

14d • Onsite

About The Position

Provides hardware and software maintenance, training, and technical assistance for computer and communications systems.

Requirements

• Proven experience with diverse hardware and software
• Ability to adapt, integrate and modify existing programs or vendor supplied package programs for use with existing information systems
• Demonstrated skills working with communication systems and networks
• Excellent customer service skills
• Ability to work on multiple projects independently and with minimal supervision
• Proven ability to communicate instructions and troubleshooting processes to internal customers
• Bachelor's degree in related field. A combination of education and experience may substitute for the degree requirement on a year-for-year basis.
• Two years of experience in work-related field.
• Must possess a valid Driver’s License with an acceptable driving record.

Responsibilities

• Provides technical assistance and training on computer and communication systems and software applications, etc. to center staff.
• Identifies communication systems, computer hardware, and software problems and monitors those problems until they are resolved. Assists staff with application problems and respond to and resolve end user technical problems.
• Assist in the installation and maintenance of new computers, networks, software applications, and communication systems equipment.
• Develops job aids, checklists, training and resource materials for tasks performed in software.
• Keeps an inventory and library of approved software.
• Insures technology is accessible and equipped with current hardware and software.
• Works with Job Corps Data Center personnel and the Corporate IS Manager on matters relating to systemic problems, modifications, or improvements.
• Ensures the accountability of all computers and related items.
• Assists in mentoring students interested in information technology careers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level