IT Specialist

LabcorpTucker, GA
Onsite

About The Position

Labcorp is seeking an IT Systems Integrations Specialist to join their team in Tucker, Georgia. This role serves as the primary escalation point for complex technical issues, exercising independent judgment to diagnose problems, determine resolutions, and lead technical projects. The Specialist manages projects, recommends process improvements, and provides expert guidance. This role supports over 10,000 devices across various environments including laboratories, processor sites, warehouses, sales teams, and branch locations, contributing to operational decision-making and continuous improvement.

Requirements

  • Associate degree
  • 1 or more years of IT experience
  • 1 or more years of experience in an IT Call Center or IT helpdesk environment
  • Strong communication skills

Nice To Haves

  • Associate’s degree in Information Technology
  • Experience troubleshooting hardware, software and networking issues
  • 1 or more years of experience in the healthcare industry
  • A+ or Net+ certification
  • 1 or more years of experience with ticketing software
  • Experience in Network Support
  • Experience in Medical field

Responsibilities

  • Serves as the primary escalation point for complex and non-routine technical issues across the Division.
  • Exercises independent judgment and discretion in diagnosing systemic issues, determining resolution strategies, and leading technical projects that affect system stability and service delivery.
  • Manages and coordinates assigned projects.
  • Recommends improvements to processes and technologies.
  • Provides expert guidance to support staff.
  • Supports approximately 10,000+ devices across multi-state environments, including laboratories, processor sites, warehouses, sales teams, and branch locations.
  • Plays a key role in operational decision-making and continuous improvement efforts.
  • Responsible for both inbound and outbound helpdesk phone calls from customers.
  • Install, test, configure, troubleshoot and repair hardware/software for desktop support.

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service