IT Specialist

HERRMANN ULTRASONICS INC • Bartlett, IL

7h • Onsite

About The Position

Herrmann Ultrasonics is hiring an IT Specialist to join their team. This role involves providing technical support, managing IT infrastructure, and participating in IT projects. The company specializes in ultrasonic welding technology used in various industries like medical, electronics, food, and automotive. Herrmann Ultrasonics has a global presence with nearly 700 employees across 20 countries.

Requirements

• At least 5 years of relevant work experience
• Strong communication and interpersonal skills
• Solid troubleshooting skills across hardware, software, and basic networking
• Experience with Windows environments and user account management (e.g., Active Directory)
• Ability to manage multiple tasks and prioritize in a fast-paced environment

Responsibilities

• Provide on-site and remote technical support for end users, resolving hardware, software, and peripheral issues
• Manage employee onboarding/offboarding, including provisioning, tracking, and maintaining end-user devices
• Support implementation of global IT policies, system rollouts, updates, and security standards
• Assist with maintenance of core IT infrastructure, including networks, server rooms, and related equipment
• Participate in local and global IT projects in coordination with central IT teams
• Maintain accurate documentation of support activities, assets, and configurations
• Serve as liaison for external IT vendors and coordinate on-site service activities

Benefits

• Various Health plans
• Flexible Spending Account
• Dental plan insurance
• Vision plan insurance
• Short-term disability insurance
• Long-term disability insurance
• Life insurance
• Competitive Salary
• 401(k)
• Generous paid holidays and vacation days
• Standardized bonus based on employee and company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees