IT Specialist
About The Position
The I.T. Specialist works within the IT Department for STAR while reporting to the IT Coordinator. This role is responsible for ensuring facility IT goals are met, providing technical support for hardware, software, network, and security issues, and managing inventory for all IT assets. The position also involves detailed documentation, compliance with relevant standards (ACA, PREA, CBCF, BCS), conducting facility walkthroughs, managing employee IT onboarding/offboarding, and providing IT systems training to staff. The IT Specialist will also assist IT facility staff with large projects, audits, and the continued growth of STAR.
Requirements
- Certification in related fields and/or 5 years of I.T. experience
- A strong background with two years in the field of corrections preferred
- Valid driver’s license
Nice To Haves
- CompTIA A+ certification preferred
Responsibilities
- Know and adhere to STAR’s policies and procedures
- Ensure facility I.T. goals are being accomplished
- Technical support for all facility hardware, software, network, and security issues.
- Inventory management for all hardware and software for the facility.
- Practice detailed documentation and managed ticketing system.
- Ensure the department continuous compliance with all ACA, PREA, and departmental CBCF and BCS standards
- Conduct periodic walkthrough of the facility to ensure compliance and cleanliness of managed areas. This includes all network equipment locations, inventory locations, and IT offices.
- Employee onboarding/offboarding for all IT systems
- Provide staff training on all IT systems for improved security and streamlined practice.
- Assist IT facility staff in large projects, audits, and continued growth of STAR.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
