IT Specialist – Utility Operational Technology (OT)

E2 Consulting Engineers, LP•Santa Ana, CA
•$140,000 - $160,000•Hybrid

About The Position

We are currently hiring for an IT Specialist Utility Operational Technology (OT). This role will provide IT operational and maintenance support to client systems & applications. The role is similar to a Systems Administrator, who ensures our client can power through utility grid service outages, with minimal downtime or disruption. This hybrid role will report to the client site at least 2 days per week.

Requirements

  • Associate's degree or higher in Computer Science, Information Technology, Electrical Engineering, or a related field
  • 3-5 years of IT experience
  • 3-5 years of IT experience supporting operational technology (OT)
  • 3-5 years of IT experience working in Electric Utilities software environments (hands on with CGI - Outage Management System Applications such as Pragma, OpenGrid, or Oracle, etc)
  • Experience performing data analysis
  • Experience using variety of SQL tools (such as PL/SQL)
  • Experience with Scripting tools (such as Powershell or Python)
  • Experience with Windows Server maintenance

Nice To Haves

  • Experience in regulatory environments (especially working with agreements/contracts)
  • Electric Utility industry experience or similar (such as Power Generation, Transmission, Distribution, Water Utilities, etc.)

Responsibilities

  • Design, Configure, Test, Administer, Automate, and Monitor grid application software (OpenGrid, Pragma, Outage Management System, OMS, etc).
  • Troubleshoot real-time grid integration, and system administration.
  • Assist with system logic, processes, and data.
  • Ensure high standards of performance for customer communications, and operational activities.
  • Writes and reviews documentation to describe configuration processes, logic, and test plans.
  • Contribute to database and operating system server upgrades.
  • Create and execute Powershell scripts and/or Python code.
  • Collaborates directly with IT team maintaining, improving, and implementing communications, hardware, and software infrastructure.
  • Provide high-tier technical support during active outage events, including nights and weekends during severe weather or system emergencies. Must support on-call duty support rotation shared with existing team.
  • Support data requests from SQL databases specific to electrical utility events.

Benefits

  • health, dental, vision, and life insurance
  • 401(k) with employer match
  • paid time off
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