IT Specialist – Utility Operational Technology (OT)

E2 Consulting Engineers•Santa Ana, CA
•Hybrid

About The Position

We are currently hiring for an IT Specialist Utility Operational Technology (OT). This role will provide IT operational and maintenance support to client systems & applications. The role is similar to a Systems Administrator, who ensures our client can power through utility grid service outages, with minimal downtime or disruption. This hybrid role will report to the client site at least 2 days per week.

Requirements

  • Associate's degree or higher in Computer Science, Information Technology, Electrical Engineering, or a related field
  • 3-5 years of IT experience
  • 3-5 years of IT experience supporting operational technology (OT)
  • 3-5 years of IT experience working in Electric Utilities software environments (hands on with CGI - Outage Management System Applications such as Pragma, OpenGrid, or Oracle, etc)
  • Experience performing data analysis
  • Experience using variety of SQL tools (such as PL/SQL)
  • Experience with Scripting tools (such as Powershell or Python)
  • Experience with Windows Server maintenance

Nice To Haves

  • Experience in regulatory environments (especially working with agreements/contracts)
  • Electric Utility industry experience or similar (such as Power Generation, Transmission, Distribution, Water Utilities, etc.)

Responsibilities

  • Utility Grid - Systems & Applications Design, Configure, Test, Administer, Automate, and Monitor grid application software (OpenGrid, Pragma, Outage Management System, OMS, etc).
  • Troubleshoot real-time grid integration, and system administration.
  • Assist with system logic, processes, and data.
  • Ensure high standards of performance for customer communications, and operational activities.
  • Writes and reviews documentation to describe configuration processes, logic, and test plans.
  • Contribute to database and operating system server upgrades.
  • Scripting Create and execute Powershell scripts and/or Python code.
  • Collaboration Collaborates directly with IT team maintaining, improving, and implementing communications, hardware, and software infrastructure.
  • Provide high-tier technical support during active outage events, including nights and weekends during severe weather or system emergencies.
  • Must support on-call duty support rotation shared with existing team.
  • Support data requests from SQL databases specific to electrical utility events.

Benefits

  • health, dental, vision, and life insurance
  • 401(k) with employer match
  • paid time off
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