IT Specialist – Terminal Automation Support

Parkland Corporation•Burnaby, BC

60d•Onsite

About The Position

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers. At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience. Competitive Benefits. Meaningful Extras. Unmatched Value. A place where you can take your career in the direction you want to grow and go The Opportunity: Position will be responsible for implementing projects and providing daily support of terminal management systems for automated loading terminals. Primary duty will be configuration and support of terminal automation software and related equipment, including terminal management system configuration and troubleshooting, software installation, and general technical system support. Will provide support of critical production systems, 7x24, to ensure continuous system availability. Activities include direct end user contact with terminal operations, corporate personnel, and vendors.

Requirements

3+ years of relevant technical experience, including terminal automation systems configuration and support
Effective analytical and complex problem-solving skills.
Ability to prioritize and handle multiple tasks and projects concurrently, managing time and schedule to meet appropriate deadlines.
Strong interpersonal skills for communication with a diversified user community and outside vendors.
Ability to identify an issue, analyze and research problems, and formulate a solution
Ability to identify, isolate, and repair equipment and software affecting service for all supported locations.
Available for 24 x 7 support as needed
Ability to take direction from supervisor and work in a team environment.

Nice To Haves

Terminal systems pre-set and metering technologies
Ability to read and understand P&ID drawings
Field instrumentation and electrical systems
Basic knowledge of petroleum operations and industry terminology
Working knowledge of networks and Microsoft Windows
Working knowledge of virtual server environments, such as VMWare
Relational Databases, such as SQL or Oracle and PL/SQL
Linux, Unix, or QNX
MS Office Products

Responsibilities

Configure, implement and maintain terminal automation systems including related applications, hardware, interfaces, and communications.
Collect, interpret and document requirements to develop new or modify existing solutions.
Develop and implement automation system changes and enhancements.
Provide support of critical production automation systems, 7 days-a-week, 24 hours a day, to ensure continuous availability.
Perform research and maintenance activity, including vendor coordination to ensure that expected service levels and objectives are met.
Maintain broad understanding of information technology and business processes in order to assess impact and prioritize activities.
Responsible for solving difficult to complex technical issues.
Expected to continually expand scope of knowledge.
Expected to work effectively with other I/S disciplines and operations team members, and bridge gaps as necessary.
Travel – Must be willing and able to travel as required by the demands of the position, up to 20% of the time, but may be higher during critical project assignments.
Work assignments at remote sites will require outside work in all types of weather conditions.
Must be willing to work overtime when needed, including occasional weekend work