IT Specialist (Instructional Designer)

Administrative Office of the U.S. Courts•San Antonio, TX

About The Position

The IT Specialist (Instructional Designer) position is in the Administrative Office of the U.S. Courts, Department of the Chief Information Officer; Product Development Office; System Readiness Division, Awareness, Training, and Education Branch (ATEB). The ATEB produces training on complex processes and technical topics (security, networking, databases), and provides distance learning for judiciary users. The IT Specialist (Instructional Designer) is a technical trainer responsible for transforming technical information and processes into cohesive training materials for varied audiences attending live, virtual, and self-paced training courses. This position requires expertise in PACTS and PACTS360 software applications.

Requirements

  • Delivering high-quality technical training across various platforms including live sessions, online webinars, and self-paced online training modules.
  • Designing comprehensive training materials (i.e. job aids, instructional manuals, and computer-based training modules) that follow an established instructional design model.
  • At least one year (52 weeks) of specialized experience which is in or directly related to the line of work of this position.
  • Proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO.
  • Completion of OF-306, Declaration of Federal Employment during the pre-employment process.
  • FBI fingerprint-based national criminal database and records check.
  • Pass a public trust suitability check.
  • Pass the E-Verify employment verification check.
  • Identify a financial institution for direct deposit of pay before appointment.
  • Serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor.

Nice To Haves

  • Expertise in PACTS and PACTS360 software applications.

Responsibilities

  • Delivering high-quality technical training across various platforms including live sessions, online webinars, and self-paced online training modules.
  • Designing comprehensive training materials (i.e. job aids, instructional manuals, and computer-based training modules) that follow an established instructional design model.
  • Translating complex technical content into detailed eLearning storyboards and writing effective scripts for audio, video, and interactive digital content.
  • Partnering with subject matter experts to gather technical information, validate content, and evaluate course delivery effectiveness.
  • Maintaining detailed project documentation and ensuring deliverables adhere to organizational guidelines.
  • Producing professional-quality training materials and courses within tight deadlines and evolving priorities.

Benefits

  • Comprehensive benefits package
  • Access to a range of benefits designed to make your federal career very rewarding
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