IT Solutions Consultant | College of Arts & Letters

University of Notre Dame • Notre Dame, IN

2d

About The Position

The College of Arts & Letters seeks a collaborative and strategic IT Solutions Consultant to serve as a trusted technology advisor to faculty and staff. This role bridges the gap between academic priorities and technical execution by leading the full lifecycle of technology solutions—from discovery and planning through implementation and long-term optimization. The IT Solutions Consultant partners closely with stakeholders across the College to understand instructional, research, and administrative needs and translate them into effective, sustainable technology solutions. A central component of the role includes advising on hardware procurement and asset strategy to ensure technology investments are fiscally responsible, aligned with institutional standards, and tailored to specialized academic requirements. This position requires a strong combination of technical expertise, relationship management, project coordination, and strategic thinking. The successful candidate will maintain a deep understanding of university IT services, emerging technologies, and best practices to help advance the mission of the College and the University.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field
• Ability to engage with stakeholders to uncover underlying challenges and translate them into clear, actionable technical specifications
• Project Management using Agile or Waterfall methodologies
• Ability to evaluate and design integrated hardware and software solutions that account for the full lifecycle, including fiscal sustainability and technical fit
• Document and optimize workflows through process mapping and requirements analysis
• Evaluate computing hardware and specialized technology to provide high-value procurement advice that aligns with institutional standards.

Nice To Haves

• ITIL Foundation
• Project Management: Certified Associate in Project Management (CAPM), CompTIA Project+, or similar
• OS-specific: Apple Certified Support Professional, Microsoft 365 Certified: Endpoint Administrator Associate, or similar
• Business analysis: Entry Certificate in Business Analysis (ECBA)

Responsibilities

• Serve as a strategic technology advisor to faculty and staff within the College.
• Assess academic and administrative needs and translate them into effective technical solutions.
• Provide guidance on university IT services, emerging technologies, and solution feasibility.
• Lead consultation on hardware evaluation, procurement, and lifecycle planning.
• Ensure technology investments align with institutional standards, budget considerations, and specialized research or instructional needs.
• Support strategic asset stewardship and technology sustainability efforts.
• Manage the planning and execution of technology projects from discovery through implementation.
• Coordinate timelines, stakeholders, and deliverables to ensure successful project outcomes.
• Partner with operational support teams to ensure smooth deployment and long-term service success.
• Maintain expertise in university IT services, industry trends, and best practices.
• Identify opportunities to improve technology utilization, efficiency, and user experience across the College.
• Support organizational change initiatives and advocate for effective technology adoption.

Benefits

• The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level