IT Solutions Architect – Denver International Airport

City and County of Denver•Denver, CO
•$110,000 - $165,000•Hybrid

About The Position

The IT Solutions Architect for Platforms and Analytics at Denver International Airport (DEN) works with business and IT professionals to align technology requests, platforms, and data capabilities. The role advances DEN’s architecture governance through IT Product Review, Demand Management, and Architecture Round Table technical reviews. It partners with business stakeholders, platform owners, and delivery teams to support technology decisions that are reusable, supportable, secure, well-documented, and aligned with long-term enterprise roadmaps. The position leads solution architecture governance across business capabilities, applications, data assets, platforms, technical services, and service instances. It matures ServiceNow Solution Architecture and Common Service Data Model practices; oversees technology intake and architecture reviews; partners with platform experts and technical architects on roadmaps, standards, reusable patterns, and modernization priorities; and develops architecture dashboards and reporting. The role also facilitates cross-functional discussions to turn business needs into secure, scalable, supportable, and cost-effective solutions, while promoting consistent use of ITSM, ITIL, BPMN, ServiceNow, Microsoft Purview, and IT solution architecture practices. The role follows a hybrid workplace model, with at least two on-site days per week at Denver International Airport. On off-site days, employees must work within Colorado. An FBI criminal background check is required. Employees may be required to report felony convictions and moving violations to maintain clearance. A pre-employment physical or drug test may be required depending on the position. DEN employees may be required to work extended hours or shifts during severe weather or emergency situations.

Requirements

  • Bachelor’s degree in Computer Science, Computer Information Systems, Business Administration, Mathematics, or a related field.
  • Three years of professional information technology experience installing, maintaining, and/or modifying operating system and/or network operating system software and associated hardware.
  • At least two years of experience designing and implementing enterprise-level systems and scalable solutions.
  • One year of appropriate type and level of experience may substitute for each required year of post-high-school education; additional appropriate education may substitute for minimum experience requirements.
  • Ability to understand enterprise platforms and clearly communicate architecture decisions between technical and business stakeholders.
  • Experience leading IT Solution Architecture practices, including business capability modeling, application portfolio management, service modeling, technology standards, and roadmap development.
  • Knowledge of ServiceNow IT Solution Architecture, Common Service Data Model, Strategic Portfolio Management, Demand Management, and IT Service Management practices.
  • Ability to facilitate architecture review boards, technology intake governance, reuse assessments, decision records, stakeholder alignment, and disposition tracking.
  • Expertise deploying modern architectural patterns, such as Data Mesh and Event-Driven Design, to modernize legacy environments and implement federated governance across SaaS platforms.
  • Ability to institutionalize enterprise-wide governance using Microsoft Purview for data assets while aligning IT service management through ServiceNow to support consistent, compliant, and auditable outcomes.
  • Valid U.S. work authorization that does not require visa sponsorship.
  • Ability to complete the required FBI criminal background check and meet ongoing clearance reporting requirements.

Responsibilities

  • Lead IT solution architecture governance across business capabilities, applications, data assets, platforms, technical services, and service instances.
  • Mature DEN’s ServiceNow Solution Architecture and Common Service Data Model practices to improve visibility into applications, services, ownership, dependencies, lifecycle status, and business alignment.
  • Oversee technology intake and architecture review processes, including New Product Review, Demand Management, Architecture Round Table discussions, reuse assessments, decision records, and disposition outcomes.
  • Partner with platform subject matter experts and technical architects to define roadmaps, standards, reusable patterns, and modernization priorities for enterprise platforms.
  • Build and maintain architecture dashboards and reporting to track demand health, technical risk, reuse opportunities, decision status, ownership, and governance outcomes.
  • Facilitate cross-functional architecture discussions that translate business needs into secure, scalable, supportable, and cost-effective technology solutions.
  • Promote consistent use of ITSM, ITIL, BPMN, ServiceNow, Microsoft Purview, and IT solution architecture practices to improve operational maturity and decision quality.

Benefits

  • Guaranteed lifelong monthly pension after vesting following five years of service.
  • 457B Retirement Plan.
  • 140 hours of PTO earned within the first year.
  • 12 paid holidays, one personal holiday, one wellness day, and one volunteer day per year.
  • Competitive medical, dental, and vision plans effective within one month of the start date.
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