IT Solution Lead

Xcel Energy • Denver, CO

5d • Onsite

About The Position

The Solution Lead is responsible for leading work within or across end-to-end solution lifecycle. They hold accountability for meeting business needs, supporting business strategy, and ensuring IT solutions have sound operation. They provide in-depth knowledge of the business needs, business processes, and corresponding solutions. They provide technical guidance in partnership with cross-organizational team members to ensure solutions align with architecture and IT strategy. They are a key contact to business, customer and stakeholder groups for their respective domain, helping ensure business needs and corresponding value and risk are well represented.

Requirements

• Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.
• Seven years of related functional experience.
• Experience with Project or Product delivery practices, including SDLC, Agile, and Waterfall.
• Demonstrated ability to recommend innovative solutions to meet business needs.
• Ability to drive continuous improvement through lean and agile practices.
• Demonstrated in depth knowledge of end-to-end process and system capabilities, as well as industry standards and emerging technologies and methods.
• Strong understand of technical, functional, and operational details of respective solutions.
• Strong problem solving and analytical skills.
• Demonstrated ability to build functional and technical subject matter expertise, process and tools expertise, and drive consistency in processes.
• In-depth knowledge or the ability to quickly attain expertise on core IT components within the respective domain.
• Excellent communication skills, effective with varying organizational levels and skill set, and able to translate between technical and non-technical concepts.
• Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.

Nice To Haves

• Lead governance for capital projects by implementing tools, standards, and best practices; ensure active governance and maintain a centralized approach to project delivery.
• Develop and maintain KPI dashboards across multiple project management portfolios; present key insights to stakeholders to support data-driven decisions.
• Standardize and streamline project management practices and documentation to drive consistency and operational efficiency across the Technology and Security Services organization.
• Serve as communications Lead for TSS PMO.

Responsibilities

• Partner with business areas, customers and other stakeholders to understand business needs and opportunities.
• Represent business partners/stakeholders in input to strategic planning and investment prioritization.
• Establish and maintain collaborative partnership with internal partners.
• Provide coaching and direction to less experienced team members.
• Participate in Demand Management preparation, lead and support delivery lifecycle activities, and ensure solutions are designed for great user experience and operational performance.
• Facilitate delivery meetings and ceremonies.
• Lead analysis and design.
• Provide needed plans, demo's, artifacts, and procedural documentation.
• Ensure solutions are designed for stable operation.
• Review solution performance, and continually assess health of systems and processes, driving action to avoid service disruption and minimize impacts.
• Drive alignment with stakeholders on maintenance activities and schedules.
• Stay abreast of industry and technology trends to continuously improve solution delivery practices and customer satisfaction.

Benefits

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior