Works with IT leadership and business units to develop and understand the business case and business requirements to solve for technology related business problems. Assists in business relationship management, business strategy and planning, portfolio/demand management as needed. Maintains productive relationships with peers and management in IT and the business function. Articulates business value and strategy and coordinates with all areas of the IT department to ensure technology is fully leveraged to achieve operational excellence. Research how other organizations in the market to achieve or exceed industry best practices in key performance metrics. Leads the coordinating and monitoring of project activities and provides technical direction to project team to assure effective project completion in compliance with design and quality standards. Analyzes initiatives, in the project portfolio, and identifies specific, measurable outcomes expected for each initiative. Implements processes and tools to measure benefits associated with individual projects. Mentors and coaches IT team in workflow and functionality around new systems and enhancement of existing systems and/or processes. Participates in the technical skill development of analysts as assigned, provides input to staff performance reviews and personal development objectives. Creates easy to use business process mappings of complex systems and workflows to show complete interdependencies between entities. Supports project management efforts to manage/mitigate risk, create communication plans, propose implementation strategies, and manage work plans and scope.
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Job Type
Full-time
Career Level
Senior