IT Software Support Co-op

Hammond Power Solutions • Guelph, ON

1d

About The Position

Hammond Power Solutions Inc. is a global manufacturer headquartered in Guelph, Ontario, Canada. HPS has grown to become the leader in North America in the custom design and manufacture of dry type transformers. For the past century, HPS has grown to deliver electrical power solutions to global markets and provides solutions for complex applications like, mining, rectifier, drives, traction, wind, solar and many other electrical power applications. The world relies on HPS to continually conceive and produce state-of-the-art transformer technology. We currently have an opening for an IT Software Support Co-op, come grow with us! This is for a 4-month Co-op position for the September 2026 work term.

JOB OVERVIEW:

Reporting to the Director, Quality, the IT Student will support the continued implementation and administration of the Document Management software system. This role will assist with software testing, troubleshooting, and the development of additional system functionality, including electronic forms and related tools. The position requires ongoing interaction with the software provider to support issue resolution, system improvements, and continuous enhancement of the software to meet organizational and departmental needs across the organization.

Requirements

• Working towards a Diploma/Degree in Computer Sciences, Big Data or similar.
• Excellent organizations skills and able to effectively prioritize.
• Ability to work independently, self-motivated, requiring minimal supervision.
• Above average attention to detail.
• Excellent written communication and interpersonal skills.
• Creative thinker.
• Participate in seminars, courses, and other learning opportunities throughout the organization.

Nice To Haves

• Any fluency in French and/or Spanish is an asset.

Responsibilities

• Support the continued implementation, configuration, and administration of the Document Management software system across HPS departments.
• Perform system testing for software updates, new modules, workflows, forms, and functionality enhancements to ensure proper operation and usability.
• Assist with the development, configuration, and maintenance of electronic forms, workflows, templates, and other system tools to support operational and Business Management System requirements.
• Troubleshoot software, user, and system-related issues, escalating and coordinating with the software provider as required to support timely resolution and continuous improvement.
• Communicate with software providers and internal users regarding system issues, enhancements, testing feedback, and ongoing support activities.
• Assist with maintaining system organization, permissions, user access, and administrative settings within the document management software.

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree