IT Site Support Technician

TEKsystemsYork, PA
$25 - $28Onsite

About The Position

Seeking a hands-on IT Support professional to provide onsite technical support in a warehouse/distribution center environment. This role supports end users as well as the technology used throughout warehouse operations.

Requirements

  • Warehouse / Distribution Center IT Support experience.
  • Desktop Support / Help Desk / End User Support experience.
  • Proficiency in Windows 10/11.
  • Experience with Microsoft 365 / Office 365.
  • Familiarity with Teams, OneDrive & Exchange.
  • Knowledge of Entra ID / Azure AD & Active Directory.
  • Experience troubleshooting desktop, laptop, hardware & software.
  • Experience with Honeywell scanners / handheld devices.
  • Experience with Zebra & HP printers.
  • Basic networking / connectivity troubleshooting skills.
  • Experience with ticketing, incident documentation & escalation.
  • Strong customer service skills.
  • Strong problem-solving skills.

Responsibilities

  • Provide onsite technical support in a warehouse/distribution center environment.
  • Support end users and the technology used throughout warehouse operations.
  • Desktop, laptop, hardware & software troubleshooting.
  • Honeywell scanners / handheld devices support.
  • Zebra & HP printers support.
  • Basic networking / connectivity troubleshooting.
  • Ticketing, incident documentation & escalation.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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