IT Server Engineer II

SIMON•Little Rock, AR

15h

About The Position

The IT Server Engineer II applies engineering principles and practices to develop, implement, and manage IT Systems throughout the Simmons Bank IT Infrastructure. They play a vital role in ensuring that Simmons’ IT systems function effectively and efficiently while meeting the needs of the systems’ end users. They will be responsible for troubleshooting complex technical issues and collaborate across the unit’s areas to integrate, innovate, and drive productivity.

Requirements

Ability to read and interpret documents such as technical diagrams, procedure manuals, general business correspondence and/or journals or government regulations.
Ability to write simple-to-business correspondence, routine reports, and procedures.
Ability to effectively speak, respond to questions, and present information to the following: one-on-one /small groups, customers, employees, clients, managers, top management, public groups, board of directors, and the public.
Associate’s degree or higher preferred
Five plus years of experience as a technical engineer or equivalent
Skilled in use of Office automation tools (i.e. Word, Excel, PowerPoint, SharePoint, etc.)
Advanced understanding of networking, cloud computing, server architecture, data management, and/or banking business processes.
Strong oral and written communication skills.
Strong organizational, problem solving, and planning skills with the ability to set priorities.
Critical Thinking
Reading Comprehension
Systems Analysis
Communication
Decision Making
Problem Solving
Project Management

Nice To Haves

Experience with Microsoft Power Platform is a plus
Certification in applicable technical applications preferred
Banking Certification or experience is a plus
General banking knowledge preferred

Responsibilities

Manage and maintain enterprise virtualization platforms and Azure IaaS, including capacity planning, lifecycle management, patching, availability, and integration with backup, monitoring, and network services.
Own backup, recovery, and data protection platforms (Rubrik, Commvault), including policy configuration, retention management, recovery testing, and alignment to disaster recovery and compliance requirements.
Manage and maintain core directory infrastructure, including domain controllers, replication health, DNS integration, Group Policy design and maintenance, certificate services, and hybrid connectivity with Entra ID.
Manage the Microsoft 365 admin portals, including Exchange Online, compliance & retention policies, mailbox and calendar governance.
Plans and coordinates the updates, enhancements, or expansions of infrastructure assets listed above.
Coordinates with outside vendors and resellers, any necessary maintenance, service, or purchase of servers, storage, and networking applications.
Provides key input into the development and implementation of related policies and standards.
Assists in the development of solutions and efficiencies to address issues that have been identified in other business units.
Meets with business units and IT associates to define issues and develops solutions and efficiencies to address identified issues.
Serves as mentor for other System Administrators.