IT & Security Intern
About The Position
The IT & Security Intern provides entry-level technical support and assists with the daily operations of the Tribe's information technology and cybersecurity functions. This position provides hands-on experience supporting enterprise technology systems while assisting IT staff with user support, hardware and software deployments, system maintenance, documentation, and cybersecurity initiatives. The IT & Security Intern will assist with technology projects, perform routine administrative tasks, and support the implementation of secure technology practices across Tribal departments under the guidance of IT & Security staff.
Requirements
- Currently pursuing or recently completed coursework in Information Technology, Computer Science, Cybersecurity, Information Systems, or related field.
- Basic understanding of computer hardware, software, and networking concepts.
- Ability to communicate professionally with users and IT staff.
- Ability to maintain confidentiality of sensitive Tribal information.
- Valid Driver’s License and Insurance.
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other team members, customers, and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations.
- Access to confidential, sensitive, and protected Tribal information, including information governed by applicable federal, Tribal, gaming, and criminal justice requirements.
- Maintain the highest level of confidentiality and security in accordance with Tribal policies, applicable laws, and professional standards.
- Adhere to all work rules, policies & procedures, and safety standards.
Nice To Haves
- Prior IT support, help desk, customer service, or technical experience.
- Familiarity with Windows operating systems, Microsoft 365, Active Directory, or basic networking concepts.
- Experience assembling, troubleshooting, or maintaining computers.
- Interest in pursuing IT certifications.
Responsibilities
- Provide basic technical support and assistance to Tribal staff for common hardware, software, and technology issues.
- Assist with computer deployments, equipment installations, office moves, and technology setup activities.
- Assist with user account setup, access requests, password resets, and multi-factor authentication enrollment.
- Perform inventory management and maintain accurate records of hardware, software, and technology assets.
- Assist with installation, configuration, and maintenance of computers, peripherals, and other technology equipment.
- Assist IT & Security staff with system documentation, procedures, and knowledge base updates.
- Support cybersecurity initiatives, including user awareness activities, security tool deployments, and compliance-related tasks.
- Assist with routine maintenance activities for technology systems as assigned.
- Participate in technology projects and gain hands-on experience with enterprise IT systems.
- Maintain confidentiality and security of Tribal information and systems.
- Provide professional and courteous customer service to Tribal staff.
- Perform other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
