IT Intern

PUC SCHOOLS•Burbank, CA

2d•$20 - $20•Onsite

About The Position

PUC National is a non-profit organization that provides back-office services to PUC Schools, charter schools, and non-profits. Our team provides reliable, high-quality back-office services designed to streamline processes, increase efficiency, and give leaders peace of mind. By taking care of the behind-the-scenes work, we empower our partners to focus their time and energy where it counts most: students, families, and communities. We provide a variety of support services to charter schools and non-profits. This includes but is not limited to human resources, operations, IT and data management, facilities guidance, fundraising, grant management, college access, alumni relations, charter development and renewal, and compliance. The ideal IT Intern believes in, and is passionate about the mission and commitments of PUC National and exhibits this through their leadership, reflection, execution of school culture, and collaboration to ensure student success. Under the direct supervision of the IT Technician, the IT Intern will be providing basic technical support for local staff, users, and maintain onsite computer equipment. The IT Intern will also assist the IT Technician as needed with inventory, helpdesk, moving computer equipment, and overall daily tasks at the job site.

Requirements

Currently enrolled in undergraduate coursework, preferably in Computer Science
Some experience within IT
Intermediate proficiency in Microsoft Suite: Word, Excel, PowerPoint, and Outlook
Excellent communication skills (verbal and written)
Alignment with core characteristics required of every PUC employee: pursuit of excellence, innovation, community, tenacity, and authenticity
Able to work effectively in a stress filled environment
Maintain high level of confidentiality
Must be flexible and team-oriented
Able to multi-task in a fast-paced environment
Bilingual in Spanish preferred
Strong work ethic, accountability, and ownership of work
Regular attendance, dependability and, punctuality in conformance with the standards are essential to the successful performance of this position

Responsibilities

Provide staff and users with basic assistance solving computer related problems, such as malfunctions and program problems
Determine causes of operating errors and report them to the IT Technician
Assist in Maintaining student computer fleet
Assist with helpdesk tickets and tasks
Assist in updating IT assets in inventory
Report any networking anomalies or issues to the IT Computer Technician
Perform other duties as assigned