IT Security and Operations Manager

IMMY•Norman, OK

About The Position

The IT Security and Operations Manager is responsible for managing, securing, and optimizing IMMY’s cloud and on-premises IT infrastructure while ensuring reliable, high-quality technical support across the company. The role oversees Microsoft infrastructure and services, cloud infrastructure, security operations, endpoint management, core-system maintenance, and support for onsite and remote users. The position also conducts security, access, and disaster recovery assessments to support compliance with internal policies and regulatory requirements. It provides direction and oversight to the team, translating company vision into actionable strategies, organizing and delegating work, communicating clearly, setting expectations, monitoring performance, and providing feedback and recognition. Other duties may be assigned.

Requirements

High school diploma or GED.
At least 5 years of experience in IT infrastructure, systems or network administration, IT security, or IT support roles.
Expertise in Microsoft 365 administration and administrative experience with Entra ID and Azure.
Excellent interpersonal skills.
Excellent written and verbal communication skills.
High attention to detail.
Ability to sit and/or stand for long periods of time.
Ability to perform repetitive tasks.
Mindset of continuous improvement.
Team-player approach.

Nice To Haves

Bachelor’s degree in information technology, computer science, or a related field, or equivalent professional experience.
Certifications such as Security+, CompTIA A+, Network+, Microsoft 365 Certified, or similar.
Experience with Arctic Wolf SOC or similar managed security services.
Familiarity with compliance frameworks such as ISO, NIST, or similar.

Responsibilities

Manage Microsoft infrastructure, including identity, access, licensing, security policies, and cloud services.
Design, deploy, and maintain cloud infrastructure, including virtual machines, networking, backups, and monitoring.
Oversee IT security operations using Microsoft Defender, Arctic Wolf SOC, and other tools to detect and mitigate threats.
Administer endpoint management, firewall configuration, system monitoring, and routine maintenance of core systems, including patching, upgrades, and vulnerability management.
Oversee hands-on support, including hardware and software troubleshooting, for onsite and remote end users.
Troubleshoot and resolve hardware, software, and network issues; install and maintain hardware components.
Conduct security, access, and disaster recovery assessments, ensuring compliance with internal policies and regulatory requirements.
Provide direction, support, and oversight to ensure the team delivers results in alignment with organizational goals.
Translate the company vision into actionable strategies, inspire and motivate the team, and champion change.
Plan and organize work, delegate effectively, and maintain clear communication.
Set expectations, monitor performance, and provide recognition and feedback.
Perform other duties as assigned.