IT and Security Manager

Furnished Quarters•,

6d•Remote

About The Position

Furnished Quarters is seeking a security-focused IT Infrastructure and Security Manager to oversee internal technology infrastructure, cybersecurity operations, and external technology partnerships. The role manages critical IT systems, strengthens security practices, oversees technology vendors, and supports cloud infrastructure initiatives. It works closely with Product and Technology leadership to maintain a secure, reliable, and efficient technology environment. The position combines hands-on technical work with vendor management and ownership of technology improvements. It is a full-time, exempt, remote role based in the United States, with established business-hour availability to support employees, vendors, and leadership. Flexibility may be required for urgent technology issues, cybersecurity incidents, and business-critical needs. The role requires regular computer use, virtual communication, a reliable and secure internet connection, and confidentiality when handling sensitive company information, employee data, and security matters.

Requirements

At least 5 years of progressive IT experience, including hands-on administration of Microsoft 365, Azure, networking, and endpoint management.
Direct experience managing managed service providers and coordinating multiple technology vendors.
Experience leading vendor RFP processes, evaluating proposals, and negotiating contracts.
Strong understanding of cybersecurity practices, incident response, and information security controls.
Working knowledge of cybersecurity insurance requirements and renewal processes.
Experience creating and maintaining clear technical documentation.
Strong organizational, project management, and problem-solving skills.
Ability to communicate technical risks and solutions clearly to non-technical stakeholders and senior leadership.
Ability to manage multiple priorities, work independently, and take ownership of projects.
Experience with Asana or similar project management tools and standard IT service management systems.
Proficiency in Microsoft Office Suite and ability to learn new technology platforms.
Availability during established business hours to support employees, vendors, and leadership.
Ability to maintain confidentiality when handling sensitive company information, employee data, and security-related matters.
Regular computer use, virtual communication, and a reliable, secure internet connection are required.

Nice To Haves

Experience transitioning IT operations between outsourced providers or bringing services in-house.
Direct experience managing cybersecurity insurance renewals.

Responsibilities

Oversee company information security standards and maintain appropriate security controls.
Develop and maintain cybersecurity incident response plans, procedures, and escalation protocols.
Coordinate security operations and incident response across external technology providers.
Support security assessments, tabletop exercises, and ongoing risk mitigation initiatives.
Communicate cybersecurity risks, incidents, and remediation efforts to leadership in clear, business-focused terms.
Manage relationships with managed service providers, cybersecurity monitoring providers, and incident response firms.
Monitor vendor performance, contractual obligations, and service coverage.
Lead vendor selection processes, including RFP development, proposal evaluations, and contract negotiations.
Identify opportunities to consolidate vendors, optimize software licensing, and reduce technology costs.
Coordinate contract renewals and communicate upcoming decisions, costs, and risks to leadership.
Administer Microsoft 365, Azure, networking, firewalls, endpoint management, licensing, and backup systems.
Maintain accurate documentation of technology systems, configurations, and procedures.
Support cloud migration initiatives, infrastructure improvements, and cost optimization.
Oversee hosting arrangements for critical business applications and support system transitions.
Partner with Product and Technology leadership on infrastructure projects and technology initiatives.
Manage employee system access, including provisioning and removal during onboarding and offboarding.
Lead implementation of single sign-on across company applications.
Oversee software license assignments and access permissions.
Manage cybersecurity insurance requirements, carrier relationships, and policy renewals.
Coordinate with technology vendors to ensure security controls meet insurance coverage requirements.
Serve as the escalation point for complex, sensitive, or security-related employee IT issues.
Coordinate with external IT providers to ensure timely resolution of technology concerns.
Provide direct employee IT support when first-level support is unavailable.
Collaborate with internal teams, leadership, and vendors to support technology operations.
Manage assigned projects, communicate progress, and proactively identify risks and roadblocks.