IT Recruiter

Ampcus Inc. • Edison, NJ

13d • Onsite

About The Position

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. This role is responsible for owning the client relationship, driving delivery, and protecting quality, acting as the single point of accountability between client demand and execution. The IT Recruiter will serve as the primary point of contact for client stakeholders, managing expectations regarding demand, timelines, and quality, and running governance cadences. They will convert client requirements into actionable hiring and delivery plans, drive the end-to-end pipeline from submissions to interviews to closures, and ensure the speed, quality, and fit of talent delivered. This role also involves escalating risks early and driving quick resolutions, ensuring SLA adherence (TAT, quality, compliance), and owning issue resolution end-to-end. Proactive communication is key to preventing delivery surprises. The ideal candidate will have strong relationship management, expectation control, and issue resolution skills. They will align the client, recruiters, and internal leadership, remove friction across the hiring lifecycle, and drive clarity on priorities and expected outcomes. Additionally, the role involves owning dashboards for demand, pipeline, closures, and aging, using data to drive decisions, identifying expansion opportunities within the account, and partnering with sales teams for growth and renewals. Success will be measured by client satisfaction/NPS, fill rate & time-to-fill, submission to hire conversion, SLA adherence, and account growth.

Requirements

• Strong relationship management skills
• Expectation control skills
• Issue resolution skills

Responsibilities

• Act as the primary SPOC for client stakeholders
• Manage expectations across demand, timelines, and quality
• Run governance cadence (weekly / monthly reviews)
• Build long-term trust to drive repeat business
• Convert client requirements into actionable hiring / delivery plans
• Drive the end-to-end pipeline: submissions → interviews → closures
• Ensure speed, quality, and fit of talent delivered
• Escalate risks early and drive quick resolution
• Ensure SLA adherence (TAT, quality, compliance)
• Own issue resolution end-to-end
• Prevent delivery surprises through proactive communication
• Align client, recruiters, and internal leadership
• Remove friction across the hiring lifecycle
• Drive clarity on priorities and expected outcomes
• Own dashboards: demand, pipeline, closures, and aging
• Use data to drive decisions, not just reporting
• Identify expansion opportunities within the account
• Partner with sales teams for growth and renewals
• Convert delivery credibility into revenue growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed