IT/Radio Systems Technician

CACI International•Saint Inigoes Shores, MD

3d•Onsite

About The Position

CACI is seeking a cleared Technician to support the Crisis Response and Interoperable Command Systems II (CRIC-II) contract in working with National Guard Bureau Civil Support Teams (NGB CST). This role is to ensure sustainment of equipment and readiness of communication systems for use by NGB CST in mission scenarios.

Requirements

An active DoD Secret clearance.
Associate degree in Engineering or Technical discipline with 7 years of relevant work experience OR High School Diploma/Equivalent with 9 years of relevant work experience.
CompTIA Security Plus certification.
Experience with Information Technology systems administration.

Nice To Haves

Ability to obtain DoD Top Secret clearance.
Bachelor’s degree in Engineering or Technical discipline with 5+ years of relevant work experience.
Experience with computer/communication systems supporting National Guard Bureau.
In addition to IT background, experience with satellite and radio systems.

Responsibilities

Provide high-level technical support for equipment including IT networks, satellite, radio, and wireless systems.
Create and implement technical guidelines such as integration plans and test procedures.
Evaluate, identify, report and advise on system recommendations and design changes.
Perform preventative and planned system installations and maintenance, including modernization upgrades.
Test, repair and troubleshoot network equipment problems.
Open, track, and resolve support tickets via incident management software.
Log performance and maintenance records on equipment and software builds.
Identify and recommend logistical needs, material replacement and/or repair requirements to ensure teams are fully mission capable.
Provide training on operation and maintenance of systems to customers and end-users.
Inform system life cycle support, system upgrade design, prototyping, testing, integrating, quality control processes, and system delivery.
Support occasional duty phone operation – a rotating assignment for 24/7 team support to troubleshoot emergent issues.
Travel availability to support equipment maintenance, upgrades, training, and/or mission support requirements on-site at military installations.