IT Quality Sr Analyst - C12

Citi • Tampa, FL

3d • $96,400 - $144,600 • Onsite

About The Position

The IT Quality Sr Analyst - C12 role is within the Technology Quality job family group. This full-time position is located in Irving, Texas, United States. The primary focus of this role is on Quality Assurance with a strong emphasis on test automation. The analyst will collaborate with various teams to ensure software quality through comprehensive testing strategies and execution.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 6 to 10 years of experience in Quality Assurance with a strong focus on test automation.
• Proficient in designing and developing automated test scripts using Selenium WebDriver.
• Strong programming skills in at least one object-oriented language (e.g., Java, Python, C#).
• Experience with test automation frameworks such as TestNG, JUnit, Pytest, NUnit, or similar.
• Solid understanding and practical experience with the Page Object Model (POM) design pattern.
• Design, write, and execute detailed, comprehensive, and well-structured manual test plans and test cases.
• Perform thorough manual functional, integration, system, and regression testing.
• Conduct exploratory testing to uncover defects and usability issues not covered by formal test cases.
• Familiarity with version control systems, particularly Git.
• Experience in integrating automated tests into CI/CD pipelines.
• Knowledge of SQL for database validation.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent written and verbal communication skills, with the ability to articulate technical issues clearly to both technical and non-technical audiences.
• Ability to work independently and as part of a collaborative team in an agile environment.

Nice To Haves

• Experience with Behavior-Driven Development (BDD) frameworks like Cucumber.
• Knowledge of performance testing tools (e.g., JMeter, LoadRunner).
• Experience with security testing concepts and tools.
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Understanding of containerization technologies (e.g., Docker, Kubernetes).
• Relevant certifications in Quality Assurance or test automation.
• Experience with mobile application test automation.

Responsibilities

• Collaborate with development, product, and QA teams to understand project requirements and define comprehensive test strategies.
• Design, develop, and maintain robust, scalable, and reusable automated test scripts using Selenium WebDriver in Java.
• Design, write, and execute detailed, comprehensive, and well-structured manual test plans and test cases.
• Perform thorough manual functional, integration, system, and regression testing.
• Conduct exploratory testing to uncover defects and usability issues not covered by formal test cases.
• Implement and maintain test automation frameworks (e.g., Page Object Model, TestNG/JUnit, Cucumber BDD) to ensure efficient and organized testing.
• Execute automated tests, analyze results, and identify defects, working closely with development teams for resolution.
• Integrate automated tests into Continuous Integration/Continuous Delivery (CI/CD) pipelines (e.g., Jenkins, GitLab CI, Azure DevOps) to support agile development practices.
• Perform various types of testing, including functional, regression, smoke, sanity and integration testing, leveraging automation where appropriate.
• Conduct API testing using tools like Postman or Swagger to validate backend services.
• Perform database validation by writing and executing SQL queries to ensure data integrity.
• Participate in code reviews of test automation scripts to ensure adherence to coding standards and best practices.
• Provide clear and concise reporting on test progress, defect status, and overall product quality to stakeholders.
• Continuously research and implement new testing tools, technologies, and methodologies to improve the efficiency and effectiveness of the QA process.
• Contribute to the improvement of overall software quality processes and practices within the team.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior