IT Quality Group Manager E2E Testing Automation Lead Sr Vice President

Citi • Tampa, FL

13d • $130,880 - $196,320 • Hybrid

About The Position

This is a hands-on Test Automation Lead role focused on delivering scalable test automation for large, complex country transformation programs. The role helps manage a central automation team and provides technical leadership while partnering with functional testers and delivery teams across front-, middle-, and back-office applications. It requires expertise in automation strategy, modern test tooling and frameworks—including GenAI use cases—cloud-native and on-premises environments, and Test Data Management.

The role manages multiple test engineering teams across regions, applications, and business lines. It collaborates with development, business analysis, product, and operations teams to deliver high-quality releases using test automation engineering practices and tools. The position is part of Citi’s global quality engineering organization and leads automation strategy for multi-region transformation programs.

Requirements

• 10+ years of experience leading global, multi-region testing or quality engineering teams, including onshore/offshore models and management of employees and vendor or contractor resources.
• 10+ years of experience driving large-scale test automation transformations, with demonstrated increases in automation coverage and reductions in regression cycle times and manual testing effort or backlog.
• Bachelor’s or university degree; a master’s degree is preferred.
• Current or recent hands-on experience with modern test automation frameworks and approaches, including BDD frameworks such as Cucumber/Gherkin and UI/API automation such as Playwright with TypeScript or Selenium.
• Experience with enterprise test management platforms such as Zephyr or Octane, or equivalent tooling.
• Experience with CI/CD and test execution infrastructure at scale, such as FAST or equivalent internal test-runner and dashboarding platforms.
• Direct experience piloting or scaling GenAI/AI-based tooling in software development or testing, such as AI-assisted test generation, AI code/test review copilots, agentic coding/testing platforms, or AI-powered defect triage.
• Experience establishing Agile Quality Engineering teams; Agile and Quality certifications such as CSTE, CSQA, ISTQB, or SAFe Agile are cited.
• Strong functional and non-functional testing skills across manual and automated testing, and waterfall, incremental, and Agile methodologies.
• In-depth knowledge and experience in web and API test automation.
• Proficiency in automating ETL testing processes across RDBMS platforms.
• Knowledge of Quality Engineering processes, continuous improvement, and industry-recognized best practices.
• Experience with continuous integration testing in DevOps pipelines.
• Expertise in automation at multiple layers, including Selenium with Java-BDD, REST API testing, SQL/Oracle, and JUnit frameworks.
• Experience with at least one scripting language: Unix/Linux Shell, VBScript, or Python.
• Experience managing test support services, including Test Data Management, service virtualization, and Test Environment Management.
• Experience designing and developing advanced test automation frameworks.
• Experience with DevOps tools such as TeamCity or Jenkins, Postman, Bitbucket, and JIRA.
• Experience with cloud-native testing in scalable, dynamic containerized environments.
• Experience testing microservices in cloud environments.
• Experience with chaos test engineering techniques.

Nice To Haves

• Master’s degree.
• Agile and Quality certifications such as CSTE, CSQA, ISTQB, or SAFe Agile Certification.

Responsibilities

• Collaborate with Agile development teams, Product Managers, and Scrum Masters to ensure quality during Agile sprints leading to UAT/E2E testing.
• Lead day-to-day Agile execution for a team of Agile Test Engineers delivering minimum viable product releases.
• Participate in backlog grooming, daily scrum calls, epic and user story creation, and the creation and automation of test scripts.
• Implement continuous testing by integrating automated test scripts into CI/CD DevOps pipelines.
• Design, implement, and maintain a modular, reusable test automation framework using tools such as Selenium, UFT, Postman, SoapUI, and Java test suites, including orchestration and GenAI-assisted test generation and analysis.
• Integrate API, UI, data, and workflow automation to validate cross-application processes and data lineage.
• Implement high-quality Test Data Management solutions.
• Partner with DevOps and Test Environment Management teams to establish Agile test environments.
• Collaborate with Agile Release Train Engineers to implement continuous integrated releases into production.
• Manage test engineering teams across regions, applications, and business lines, including direct employees and vendor or contractor resources.
• Lead automation strategy for complex, multi-region transformation programs and shape adoption of GenAI and modern automation tooling.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including vacation, sick leave, and paid holidays.
• Structured learning and development programs.
• Financial wellbeing programs, including retirement planning and health coverage.
• Hybrid work model with three days in the office and two days working remotely each week.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior