IT Quality Assurance Analyst

SupplyCore•Rockford, IL

4d•Hybrid

About The Position

SupplyCore is a Certified Small Business federal contractor to the Department of Defense (DoD) and General Services Administration (GSA). We prioritize supporting our Military, allies, and Government customers worldwide. In partnership with our expansive supply chain, we provide products and services that enable our customers to complete their mission and sustain readiness anywhere. The IT Quality Assurance Analyst will drive revenue and efficiency gains by guiding and assisting internal and external customers in the definition and testing of best-in-class business technology solutions. This role will boost internal and external customer satisfaction by ensuring the successful, continuous delivery of technology platforms. Additionally, the analyst will maximize IT efficiency by helping to manage the quality assurance roadmap, ensuring alignment with business priorities and customer expectations.

Requirements

Bachelor's degree and/or equivalent, relevant work experience.
Excellent interpersonal, verbal, and written communication skills. Must be able to engage in, and exchange, communication with others in all situations.
Highly meticulous and organized to execute multiple projects at once, adhering to deadlines.
Analytical, inquisitive, and innovative.
Self-driven and proactive in nature. Takes initiative to drive long term tasks & projects to completion.
Professional, collaborative. engaging, and outgoing.
Strategic “system thinker” capable of understanding and synthesizing business and technology concepts and processes from multiple perspectives.
Solid working knowledge of technology solutions as they apply to business process facilitation, improvement & automation.
PC proficiency in Microsoft Suite products (Word, Excel, Outlook, PowerPoint, MS Visio MS Project, and similar tools, etc.)

Nice To Haves

1-3 years Project Management or Quality Assurance (QA) experience preferred.
May include military personnel who have been formerly trained or have relevant experience in lieu of civilian experience.

Responsibilities

Capture and organize business requirements and stakeholder ideas received through the intake process into a series of well-defined, feature-driven test cases.
Participate in requirements analysis by working closely with Digital Product Analysts, business stakeholders and development teams to identify and estimate feasibility, risks, dependencies, business impact, and resource needs for proposed technology solutions.
Maintain prioritized quality assurance roadmaps created from the individual project requirements and perform QA activities to meet technology vision and business strategy goals.
Participate in backlog grooming and deliver business requirements via artifacts such as epics, user stories, well-defined testing & acceptance criteria, wireframe diagrams, process maps, etc.
Participate in the delivery process through attending the necessary meetings, conducting primary pre-release testing, communicating defects to the development and Product Analyst teams, and assisting IT customers with user acceptance testing (UAT).
Develop functional testing guides containing individual, verifiable test cases.
Support IT leadership to implement and incorporate new technology platforms into the digital portfolio.