IT Project Technical Lead
About The Position
The IT Project Technical Lead is an experienced technology professional who leads complex technology projects and programs supporting business and operational objectives. The role applies project management principles, knowledge of technology solutions, and understanding of business processes to deliver initiatives and achieve desired outcomes. Working independently with limited supervision, the lead partners with business and technology stakeholders to manage execution, resolve issues, mitigate risks, and align work with established priorities. The role contributes to business results through planning, coordination, and delivery; supports resource planning and prioritization; guides team members; and promotes adherence to governance and control requirements.
Requirements
- At least 6 years of experience in technology project or program management, with demonstrated success delivering complex initiatives.
- Proven ability to solve complex challenges, remove barriers, and drive projects to successful completion.
- Excellent Microsoft Office skills, including strong PowerPoint presentation capabilities.
- Extensive experience using project management tools and methodologies.
- Experience facilitating Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement.
- Experience monitoring project and sprint progress and ensuring delivery commitments are met.
- Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities.
- Strong written and verbal communication skills.
- Ability to build effective relationships across functions, regions, and management levels.
- Project and program management experience supporting delivery of high-value technology initiatives.
- Thorough understanding of project and program management methodologies and best practices.
- Experience managing projects or programs involving multiple teams and disciplines.
- Ability to organize and prioritize critical issues and information to support efficient decision-making.
- Ability to develop project plans and manage timelines, deliverables, and stakeholder expectations.
- Knowledge of project metrics, reporting, trend analysis, and performance tracking.
- Ability to identify issues, analyze root causes, and recommend appropriate solutions.
- Bachelor’s/University degree or equivalent experience.
Nice To Haves
- A master's degree is identified as a possible educational qualification.
Responsibilities
- Lead technology projects and programs, including developing detailed work plans, schedules, project estimates, resource plans, and status reports.
- Support budget planning, resource allocation, and prioritization to meet project and business objectives.
- Evaluate business and system processes to identify improvement opportunities and support solution delivery.
- Apply advanced project management knowledge and experience to drive execution and achieve delivery goals.
- Understand client and business functions and their technology support needs.
- Partner with business and technology stakeholders to support objectives, manage dependencies, and resolve issues.
- Communicate and collaborate with stakeholders across functions and, where appropriate, external partners.
- Use knowledge of multiple technology disciplines to support project and program objectives.
- Support resource management and workload prioritization, and guide and mentor junior team members.
- Analyze issues, evaluate alternatives, and recommend practical solutions to complex challenges.
- Assess risks in business decisions, considering the firm's reputation and safeguarding Citi, its clients, and assets.
- Drive compliance with applicable laws, rules, regulations, and policies; apply sound ethical judgment; and transparently escalate, manage, and report control issues.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Life insurance
- Accident insurance
- Disability insurance
- Wellness programs
- Paid time off, including vacation and sick leave
- Paid holidays
- Eligible employees may receive discretionary and formulaic incentive and retention awards
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What This Job Offers
Job Type
Full-time
Career Level
Senior
