IT Project Support Analyst

natgridProd • Waltham, MA

69d • $77,000 - $90,000 • Hybrid

About The Position

National Grid is seeking an IT Project Support Analyst to support effective delivery, governance, financial management, and continuous improvement of projects across the Plan and Work Execution value streams in the IT Electric portfolio. The role is part of the US IT Electric portfolio team and serves as an operational and analytical partner, enabling successful delivery through data-driven decision-making, financial stewardship, and process improvement.

Reporting to the Technology Delivery Manager, the analyst uses advanced analytics, automation, and AI-enabled capabilities to provide actionable insights into financial performance, resource management, and compliance. The analyst advises delivery leadership and helps ensure decisions are based on reliable data and forward-looking intelligence.

The role operates under a hybrid working model and is open to candidates based in the Waltham, Massachusetts office. Hybrid work expectations are subject to business needs and company policy. National Grid does not provide visa sponsorship for this position, now or in the future.

Requirements

• Bachelor’s degree in business, finance, data analytics, project management, information technology, engineering, or a related field preferred; equivalent experience may be considered.
• Experience in project analysis, project controls, finance, resource planning, governance, business operations, or portfolio support preferred.
• Strong analytical skills, including the ability to interpret data, identify trends, evaluate risks, and develop practical recommendations.
• Proficiency with Microsoft Excel and PowerPoint.
• Ability to communicate complex information clearly and concisely to technical and non-technical stakeholders.
• Strong attention to detail and organizational skills, with the ability to manage competing priorities in a demanding environment.
• Ability to build relationships, influence without authority, and partner across teams to drive outcomes.
• Curiosity and a continuous-improvement mindset, with an interest in digital tools, automation, AI-enabled ways of working, and business process improvement.
• Ability to work without current or future visa sponsorship.

Nice To Haves

• Experience with Power BI, Power Platform, Microsoft Copilot, SAP, Maximo, Jira, or other project and reporting tools.

Responsibilities

• Support forecasting, variance analysis, spend optimization, funding risk identification, vendor cost analysis, and budget scenario modeling.
• Analyze resource demand, workforce capacity, contractor versus employee mix, skill gaps, and prioritization needs to support planning and delivery execution.
• Track adherence to project governance, funding approvals, process requirements, audit readiness, regulatory traceability, and remediation activities.
• Identify opportunities to reduce manual effort, improve reporting quality, streamline workflows, and use approved digital capabilities to generate insights and increase team capacity.
• Provide actionable insights on financial performance, resource management, and compliance to delivery leadership.
• Support effective project delivery, governance, financial management, and continuous improvement across the IT Electric portfolio.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level