IT Project Support Analyst

natgridProd • Waltham, MA

1d • $77,000 - $90,000 • Hybrid

About The Position

National Grid is implementing its Electric Sector Modernization Plan (ESMP) to enable an electric network that supports the Commonwealth's climate, clean energy, and equity goals and delivers the fair, affordable, and clean energy transition for all our customers and communities. The IT Project Support Analyst is part of the US IT Electric portfolio team and will serve as the operational and analytical partner enabling successful delivery of outcomes through data-driven decision making, financial stewardship, and continuous process improvement. Reporting to the Technology Delivery Manager, this role leverages advanced analytics, automation, and AI-enabled capabilities to provide actionable insights across financial performance, resource management, and compliance. The analyst acts as a trusted advisor to delivery leadership, ensuring informed decisions are made using reliable data and forward-looking intelligence.

Requirements

• Proficiency with Microsoft Excel and PowerPoint required
• Ability to communicate complex information clearly and concisely to technical and non-technical stakeholders.
• Strong attention to detail, organizational skills, and ability to manage competing priorities in a demanding environment.
• Demonstrated ability to build relationships, influence without authority, and partner across teams to drive outcomes.
• Curiosity and continuous improvement mindset, with an interest in digital tools, automation, AI-enabled ways of working, and business process improvement.

Nice To Haves

• Bachelor’s degree in business, finance, data analytics, project management, information technology, engineering, or a related field preferred; equivalent experience may be considered.
• Experience in project analysis, project controls, finance, resource planning, governance, business operations, or portfolio support preferred.
• Strong analytical skills with the ability to interpret data, identify trends, evaluate risks, and develop practical recommendations.
• experience with Power BI, Power Platform, Microsoft Copilot, SAP, Maximo, Jira, or other project and reporting tools preferred.

Responsibilities

• Support forecasting, variance analysis, spend optimization, funding risk identification, vendor cost analysis, and budget scenario modelling to help leaders understand financial performance and take timely corrective action.
• Analyze resource demand, workforce capacity, contractor versus employee mix, skill gaps, and prioritization needs to support effective value stream planning and delivery execution.
• Track adherence to project governance, funding approvals, process requirements, audit readiness, regulatory traceability, and remediation activities to help ensure investments remain compliant and well-controlled.
• Identify opportunities to reduce manual effort, improve reporting quality, streamline workflows, and use tools such as Microsoft Copilot, Power BI, Power Automate, Power Apps, and other approved digital capabilities to generate insights and increase team capacity.

Benefits

• This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level