IT Project Manager
About The Position
The IT Project Manager drives large-scale programs in the Northeast Grocery Platform, enabling effective IT project management and resource allocation to deliver timely solutions to business problems. The role establishes a department-wide project-management methodology and leads complex programs across teams and organizations. The position owns program outcomes and health, aligns work to efficient methodology and governance, and coordinates project plans, resources, risks, status reporting, and budgets. It requires a detailed technical understanding of solutions, dependencies, and user impacts; management of scope changes and conflict; and leadership of concurrent projects of varying size and complexity. The Project Manager anticipates delays, mitigates risks, facilitates design reviews and phase gates, tracks KPIs and roadmap and budget progress, communicates technical challenges, mentors project management colleagues, and supports delivery excellence. The role calls for curiosity about the business, technology, products, and processes; strong organization and attention to detail; and the ability to communicate effectively with audiences ranging from executives to individual contributors. Corporate team members may be expected to use AI-enabled tools in accordance with company policies, privacy standards, and ethical guidelines.
Requirements
- Outstanding organization and attention to detail.
- Curiosity and willingness to learn the business, technology, products, and processes proactively.
- Understanding of cloud-based software development, web services, APIs, and cloud computing.
- Extensive program management experience with large-scale initiatives.
- Ability to adapt communication to audiences ranging from C-level executives to individual contributors.
- Experience leading broad programs across organizations in a matrixed, globally diverse workforce.
- Experience using Agile/Scrum methodologies in an always-on, services-based infrastructure or architecture.
- Skill leading design and technical trade-off discussions to closure.
- Experience with Jira or other backlog-management and project-management tools.
- Bachelor's degree or 12+ years of proven experience managing 15+ global cross-functional teams.
Nice To Haves
- PMO best-practices background.
- Previous experience as a developer.
Responsibilities
- Own program outcomes, with a focus on customer impact, and communicate that impact in business and technical conversations.
- Take responsibility for the success and health of assigned programs.
- Align programs and projects with an efficient methodology and governance.
- Coordinate project plans, resource allocation, risk and issue remediation, status reporting, and budget management; serve as the primary source for project details.
- Maintain an end-to-end technical understanding of solutions, dependencies, impacts, and the resulting user journey.
- Manage scope-change requests, conflict, and risk.
- Lead multiple concurrent projects and programs across teams and organizations.
- Anticipate schedule delays, develop alternative plans, and manage competing priorities to meet deadlines.
- Identify risks proactively and work with teams and management to mitigate them.
- Support cross-functional design reviews and facilitate development phase gates; ensure deliverables are completed and report KPIs, roadmap progress, and budgets.
- Understand and communicate technical challenges, guiding teams toward options that deliver the best customer experience.
- Coach and mentor IT project management colleagues to improve software delivery efficiency and quality.
- Ensure team members understand goals, expectations, and success criteria.
- Pursue delivery excellence by increasing team velocity, efficiency, and throughput.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
