IT Project Manager

Neighborhood Healthcare•Escondido, CA

3d•Hybrid

About The Position

The IT Project Manager leads the planning, coordination, and successful delivery of technology initiatives across the organization, including system implementations, integrations, and upgrades. The role brings structure, accountability, and clear communication to cross-functional work involving IT, clinical leadership, operations, and external vendors. Working closely with stakeholders, the Project Manager manages priorities, removes barriers, and helps ensure projects deliver measurable operational and organizational value. The role is suited to an organized, collaborative, and adaptable professional skilled at driving complex healthcare technology initiatives from planning through implementation and adoption. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch. This is a hybrid role with onsite and remote work. The Project Manager leads technology projects through planning, implementation, adoption, stabilization, and transition to operational support. The role manages project plans, scope, schedules, budgets, resources, risks, testing, readiness, cutover, and change control; coordinates cross-functional teams and vendors; supports project governance and executive reporting; tracks outcome measures; and incorporates privacy, security, regulatory, and organizational requirements, including HIPAA, into project delivery. The position requires at least five years of experience managing technology projects, including healthcare technology initiatives, as well as experience with cross-functional projects involving IT, operations, clinical stakeholders, and external vendors. A bachelor’s degree in Information Technology, Business, Healthcare Administration, or a related field is preferred. The posted annual pay range is $104,200 to $156,200, depending on experience.

Requirements

At least five years of experience managing technology projects, including delivery of healthcare technology initiatives.
Experience delivering cross-functional projects involving IT, operations, clinical stakeholders, and external vendors.
Ability to manage multiple concurrent projects, competing priorities, timelines, budgets, and shared resources.
Strong communication, facilitation, problem-solving, and stakeholder-management skills, including the ability to influence without direct authority.
Familiarity with traditional, Agile, and hybrid delivery approaches.
Ability to lift or carry 10 pounds.
Comply with safety, infection-control, privacy, corporate-integrity, and security requirements.

Nice To Haves

Bachelor’s degree in Information Technology, Business, Healthcare Administration, or a related field.
Experience with EHR/EMR systems, clinical applications, patient-facing technologies, interoperability, or systems integration.
Experience with executive reporting, KPIs, implementation readiness, and user adoption.
PMP certification.

Responsibilities

Lead technology projects from initial planning through implementation, adoption, stabilization, and transition to operational support.
Develop and maintain project plans, milestones, schedules, dependencies, budgets, and resource requirements.
Manage project lifecycle documentation and controls, including project charters, scope statements, RAID logs, stakeholder engagement plans, and change-control processes.
Define project objectives, scope, deliverables, ownership, and success criteria with sponsors and stakeholders.
Coordinate work across IT, clinical and operational teams, and vendors; follow up on actions, decisions, and commitments.
Manage scope and change requests, assess impacts on timelines, budgets, and resources, and obtain approvals before implementing changes.
Coordinate system, integration, and user acceptance testing, including issue resolution and stakeholder sign-off.
Lead go-live readiness and cutover planning, including contingency plans, training coordination, and post-launch stabilization.
Partner with operational owners to support workflow adoption and ensure solutions deliver intended outcomes.
Build relationships with project sponsors and clinical, operational, and technical stakeholders; facilitate decisions and clear communication.
Clarify roles, decision-making responsibilities, and escalation paths across teams without direct reporting authority.
Serve as primary project liaison for assigned technology vendors and coordinate milestones, dependencies, and deliverables.
Monitor vendor performance against statements of work, contractual commitments, and acceptance criteria; escalate concerns as needed.
Support project intake and prioritization by clarifying business needs, expected value, level of effort, resource capacity, and dependencies.
Provide executive-ready reporting on project health, milestones, risks, issues, decisions, and actions requiring leadership attention.
Partner with sponsors to establish KPIs and track results such as user adoption, operational efficiency, and patient access.
Promote practical project management standards and maintain clear project documentation and governance.
Include privacy, security, regulatory, and organizational requirements, including HIPAA, in project planning and delivery.
Coordinate required reviews and risk mitigation with IT, security, compliance, and operational stakeholders.
Follow safety procedures and report injuries or unsafe conditions; maintain knowledge of safe work practices and use appropriate body mechanics.
Follow infection-control procedures, including blood-borne pathogen protocols.
Protect patient, employee, and volunteer privacy and access information only on a need-to-know basis for business purposes.
Comply with corporate integrity and security regulations and report unethical, fraudulent, or unlawful behavior or activity.