IT Project Manager 181728

CTI Consulting•Merrimack, NH

About The Position

The IT Project Manager plans and coordinates technology projects, aligning scope, objectives, and roadmaps with product, business, and technology strategies. The role manages multiple low- to medium-complexity projects or a single high-visibility, complex, or high-risk project, partnering with product, program, and technology leaders to develop plans, identify risks and dependencies, and establish release schedules. The position leads delivery planning and execution, monitors project health using delivery indicators, facilitates data-informed trade-off discussions, and promotes accountability for capacity, quality, and business value. It also supports communications and training, maintains project documentation, and improves delivery workflows and predictability through metrics and historical trends. The IT Project Manager oversees engineering quality standards, technical debt, incidents, change processes, and integrated release readiness. The role also guides teams, encourages ownership and accountability, and supports team development through training, feedback, and continuous improvement.

Requirements

  • Bachelor’s degree in Business, Technology, or a related field, or equivalent experience.
  • 5–7 years of experience in project or delivery management roles.
  • Experience supporting technology delivery teams in a large enterprise environment.
  • Ability to define project scope, objectives, and timelines aligned with business goals.
  • Expertise in managing schedules, resources, and budgets for complex projects.
  • Skill in identifying risks, managing dependencies, and ensuring release readiness.
  • Ability to use metrics and trends to optimize delivery predictability and efficiency.
  • Ability to provide transparency and align diverse stakeholders through communication and influence.
  • Ability to track delivery health and report progress against milestones.
  • Ability to drive adoption of modern delivery practices and foster innovation.
  • Deep understanding of iterative delivery frameworks, including Scrum, Kanban, SaFE, Lean, and Six Sigma.
  • Deep understanding of the software development lifecycle, from requirements through deployment, and the systematic implications of challenges across the lifecycle.

Responsibilities

  • Align project scope, objectives, and roadmaps with product, business, and technology strategies.
  • Manage multiple low- to medium-size or low- to medium-complexity projects, or one high-visibility, complex, or high-risk project.
  • Partner with product, program, and technology leaders to create plans, identify risks and dependencies, and develop release schedules.
  • Maintain project documentation and ensure transparency through structured communication channels.
  • Lead events that support backlog prioritization, planning, and execution across multiple projects or complex initiatives.
  • Track and report delivery health to stakeholders using leading and lagging indicators.
  • Facilitate trade-off discussions using empirical delivery data to support milestone achievement.
  • Drive shared accountability for delivery against capacity, quality standards, and business value.
  • Identify, manage, and communicate risks and dependencies.
  • Coordinate internal and external communications and training plans to support project execution.
  • Implement and refine delivery processes using data insights and historical trends to improve predictability and efficiency.
  • Optimize workflows and work sequencing to support continuous delivery and reduce context switching.
  • Identify lifecycle-based strategy updates and improvement opportunities to maximize outcomes.
  • Enforce engineering excellence by managing quality standards, technical debt, incidents, and change processes.
  • Manage effective, integrated release management, ensuring readiness across teams and clear communication.
  • Motivate and guide teams while fostering ownership and accountability.
  • Support team formation, training, and continuous improvement through feedback and learning opportunities.
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