IT Project Manager

Neighborhood Healthcare•Escondido, CA

4d•$104,200 - $156,200•Hybrid

About The Position

The IT Project Manager leads the planning, coordination, and delivery of technology initiatives across the organization, including system implementations, integrations, and upgrades. The role provides structure, accountability, and clear communication to cross-functional efforts involving IT, clinical leadership, operations, and external vendors. The Project Manager works with stakeholders to manage priorities, remove barriers, and ensure projects deliver measurable operational and organizational value. The role oversees projects from initial planning through implementation, adoption, stabilization, and transition to operational support. It manages project plans, lifecycle documentation, budgets, schedules, resources, scope changes, testing, go-live readiness, and reporting. It also coordinates vendors and stakeholder decisions, supports project intake and prioritization, tracks KPIs and outcomes, and incorporates privacy, security, regulatory, and organizational requirements—including HIPAA—into project delivery. The position is hybrid, working onsite and remotely, with a Monday–Friday schedule of 8:00 a.m.–5:00 p.m. and a one-hour lunch. The stated pay range is $104,200–$156,200 annually, depending on experience and other factors.

Requirements

At least 5 years of experience managing technology projects, including delivery of healthcare technology initiatives.
Experience delivering cross-functional projects involving IT, operations, clinical stakeholders, and external vendors.
Experience with executive reporting, KPIs, implementation readiness, and user adoption.
Demonstrated ability to manage multiple concurrent projects, competing priorities, timelines, budgets, and shared resources.
Strong communication, facilitation, problem-solving, and stakeholder management skills, including influencing without direct authority.
Ability to lift or carry 10 pounds.

Nice To Haves

Bachelor’s degree in Information Technology, Business, Healthcare Administration, or a related field preferred.
Experience with EHR/EMR systems, clinical applications, patient-facing technologies, interoperability, or systems integration preferred.
Familiarity with traditional, Agile, and hybrid delivery approaches.
PMP certification is a plus.

Responsibilities

Lead technology projects from planning through implementation, adoption, stabilization, and transition to operational support.
Develop and maintain project plans, milestones, schedules, dependencies, budgets, and resource requirements.
Manage the project lifecycle using appropriate documentation and controls, including charters, scope statements, RAID logs, stakeholder engagement plans, and change-control processes.
Define project objectives, scope, deliverables, ownership, and success criteria with sponsors and stakeholders.
Coordinate work across IT, clinical and operational teams, and vendors; follow up on actions, decisions, and commitments.
Manage scope and change requests, assess impacts to timelines, budgets, and resources, and obtain appropriate approvals before implementing changes.
Coordinate system, integration, and user acceptance testing, including issue resolution and stakeholder sign-off.
Lead go-live readiness and cutover planning, including contingency plans, training coordination, and post-launch stabilization.
Partner with operational owners to support workflow adoption and ensure solutions deliver intended outcomes.
Build relationships with project sponsors and clinical, operational, and technical stakeholders; facilitate decisions and clear communication.
Clarify roles, decision-making responsibilities, and escalation paths across teams without direct reporting authority.
Serve as the primary project liaison for assigned technology vendors and coordinate milestones, dependencies, and deliverables.
Monitor vendor performance against statements of work, contractual commitments, and acceptance criteria, and escalate concerns as needed.
Support project intake and prioritization by clarifying business needs, expected value, level of effort, resource capacity, and dependencies.
Provide executive-ready reporting on project health, milestones, risks, issues, decisions, and actions requiring leadership attention.
Partner with sponsors to establish KPIs and track outcomes such as user adoption, operational efficiency, and patient access.
Promote practical project management standards and maintain clear project documentation and governance.
Include privacy, security, regulatory, and organizational requirements, including HIPAA, in project planning and delivery.
Coordinate required reviews and risk mitigation with IT, security, compliance, and operational stakeholders.
Follow safety procedures and maintain knowledge of safe-work practices; report injuries and unsafe conditions.
Follow infection-control procedures, including blood-borne pathogen protocols, and maintain patient, employee, and volunteer information privacy.
Comply with corporate integrity and security regulations and report unethical, fraudulent, or unlawful behavior or activity.