IT Project Manager

University of North Texas System•Denton, TX

3d•Hybrid

About The Position

The IT Project Manager manages project initiatives and efforts across IT infrastructure, applications, and support for the operations of UNT System, UNT, UNT Health Science Center, and UNT Dallas. The role organizes and facilitates planning and performance activities across multiple functional areas and is responsible for helping ensure IT delivers quality products on time and within budget through effective project preparation, coordination, and delivery management, including oversight of subcontractors and suppliers as needed. The position coordinates IT project execution, monitors project task and resource schedules, and communicates with stakeholders, executive management, and other relevant parties. It works with business owners and project teams to align execution with implementation, manage multiple teams and initiatives, facilitate project processes, and promote continuous improvement and adoption of DevOps practices. The role is hybrid, with a generally Monday-through-Friday, 8 a.m.–5 p.m. schedule.

Requirements

Bachelor's degree in a related field and five years of Agile/Scrum master management work experience, or an equivalent combination of education, training, and experience.
Experience leading technical and nontechnical teams in agile, waterfall, or hybrid project management environments.
Thorough understanding of technology systems, equipment, and software.
Ability to manage complex requirements and processes across organizational boundaries to complete projects successfully.
Extensive experience managing multiple teams within a single project.
Strong management, collaboration, and servant-leadership abilities.
Excellent oral and written communication skills.
Experience producing reports and weekly management updates.
Experience working with people at all levels in collaborative environments.
Experience using technical and applications-oriented information to help customers understand their needs and possible solutions.

Nice To Haves

Project Management Professional (PMP) certification.
Experience working with ServiceNow, Atlassian products, and Microsoft 365.
Experience in higher education environments.
Exposure to and experience with Agile and Waterfall, or hybrid, delivery methodologies.

Responsibilities

Work closely with business owners to align project execution with project implementation teams.
Facilitate project team execution and track feature completion across multiple teams and initiatives.
Facilitate team estimation and provide program-level visibility to support economic decision-making.
Manage project risks, issues, dependencies, and change requests.
Create, modify, publish, and apply standardized project management practices to support continuous improvement.
Work with IT, external business, and project teams across the enterprise to remove impediments and manage dependencies.
Arrange and facilitate daily standups, project planning, change management, product demonstrations, and retrospectives.
Ensure project documentation is promptly reviewed and properly used to maintain transparency.
Escalate impediments and assist in resolving them.
Facilitate project process planning and execution events.
Encourage and guide adoption of DevOps policies and procedures.
Coach internal and external teams on project management practices and methods.
Monitor project task and resource progress and schedules, and communicate with project stakeholders and executive management.
Manage project delivery, including subcontractors and suppliers as required.