IT Project Manager II

Endeavor Health•Skokie, IL

15d•$42 - $66•Hybrid

About The Position

The IT Project Manager II at Endeavor Health leads and oversees one or more projects, ensuring successful delivery within scope, quality, time, and cost constraints. The role applies consistent project management practices across the full project lifecycle, from initiation and planning through execution, monitoring, control, and closing, and builds collaborative partnerships to deliver quality outcomes and business value. Projects are typically medium to large, complex, or enterprise-wide; the position manages projects with limited oversight and may manage a program of related projects, contributing to planning, communication, governance, and performance reporting. The role leads healthcare IT infrastructure and technology projects, including device refreshes, server and network upgrades, cybersecurity remediation, voice and telecommunications implementations, third-party system integrations, and clinical device deployments. It primarily supports infrastructure, operational, and keep-the-lights-on initiatives that enable secure, stable, and efficient healthcare operations. The Project Manager is expected to stay current on solutions and technologies and advocate for industry best practices. This is a full-time hybrid position based in Warrenville, Skokie, or Arlington Heights, Illinois, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. Local travel to other corporate sites and hospitals may be needed. The stated hourly pay range is $42.47–$65.83, with the rate determined in part by expertise and years of experience.

Requirements

Bachelor’s degree in a relevant field.
At least three years of project-management experience.
Healthcare operations experience.
Experience working with waterfall or agile project-management methodologies.
Exposure to technology and infrastructure project management.
Experience with Epic applications.
Experience with compliance or regulatory governance programs.
Excellent verbal, written, and presentation communication skills.
Strong multitasking, troubleshooting, and facilitation skills.
Proficiency in Microsoft Word, Excel, PowerPoint, and Project.
Ability to work autonomously with appropriate direction in an occasionally ambiguous and changing environment.
Ability to manage multiple parallel assignments, prioritize work, meet tight deadlines, and solve problems.
Strong attention to detail and organizational, prioritization, and planning skills.
Broad knowledge of integrated healthcare systems, technologies, and platforms, including servers, networks, and telecommunications.
Experience managing projects involving business-to-system and/or system-to-system integration.
Ability to translate business needs into technical specifications.
Very high analytical ability.
Expertise in setting and managing customer expectations.

Nice To Haves

Certified Professional in Healthcare and Information Management Systems (CPHIMS).
Project Management Professional (PMP) certification.
ITIL certification(s), Certified ScrumMaster (CSM), and/or Lean or Six Sigma qualifications.

Responsibilities

Assist with evaluating, selecting, and implementing equipment and software applications, and support security, contracting, and capital discussions as needed.
Manage all aspects of projects throughout the project lifecycle in support of organizational strategic objectives and ongoing operations.
Develop project tasks, milestones, and deliverables using standard tools to support timely completion.
Facilitate discussions to redesign or standardize workflows and operational processes, and work with project teams to update departmental policies and procedures.
Collaborate with leadership to define and document project objectives, scope, timeline, approach, resource requirements, budget, and stakeholders.
For program or portfolio work, facilitate governance meetings, gather status, and support prioritization and alignment of projects and resources; compile and summarize key metrics for senior leadership.
Define team-member roles and responsibilities and manage external consultants and vendor resources as needed.
Organize and conduct regular meetings with project teams and stakeholders.
Monitor and communicate project progress through routine status reports, and maintain complete, current, appropriately stored project documentation.
Identify risks, plan mitigations, escalate as necessary, follow change-control procedures, and track, assign, and close project issues.
Adapt to shifting priorities, demands, and timelines using analytical and problem-solving capabilities; respond promptly and efficiently to project changes.
Assist in developing communication, training, and organizational change-management plans; work with leadership on turnover to day-to-day support and develop go-live plans.
Identify project-success metrics, document and agree on deliverable acceptance criteria, and prepare and present post-project reviews.
Lead, direct, and motivate teams through influence; support team building, recognition, and celebration; promote a creative environment and act as a change agent.
Pursue self-development by sharing information, responding to feedback, and seeking guidance from other project managers.
Provide project-management mentoring or training and assist with onboarding new project managers as needed.
Perform other duties as assigned.