IT Project Coordinator

Sono Bello•Bellevue, WA

6h•$33 - $42•Hybrid

About The Position

Sono Bello is seeking an IT Project Coordinator to serve as the operational backbone of our IT department’s project delivery efforts. This role is responsible for coordinating the full lifecycle of IT initiatives across a multi-site healthcare environment—from clinic openings, relocations, and closures to infrastructure rollouts, ISP circuit management, and computer hardware refresh programs. The IT Project Coordinator ensures that multiple concurrent workstreams are tracked, communicated, and delivered on time by aligning internal IT teams, field operations, and external vendors around shared timelines and accountabilities.

Requirements

2–3 years of experience in IT project coordination, IT operations support, or a related role
Demonstrated ability to manage multiple concurrent projects and workstreams in a fast-paced, multi-site environment
Proficiency with project tracking and collaboration tools including Smartsheet, Microsoft Excel, Microsoft Teams, and FreshService or similar ticketing platforms
Strong organizational skills with a detail-oriented approach to tracking tasks, timelines, and deliverables across multiple teams
Excellent communication skills with the ability to coordinate effectively across IT staff, vendors, field operations, and clinic leadership

Nice To Haves

Experience coordinating with ISPs or telecom vendors preferred; familiarity with circuit provisioning processes is a plus
Working knowledge of networking concepts and computer hardware is a plus
Experience in healthcare, retail, or other regulated multi-site environments preferred
PMP, CAPM, or equivalent project management certification is a plus

Responsibilities

Coordinates end-to-end planning and execution of IT projects including clinic openings, moves, and closures, ensuring all technology dependencies are met on schedule
Manages infrastructure and network rollout projects including Meraki deployments, ISP circuit provisioning and management, and Azure-related initiatives in partnership with IT engineering staff
Oversees computer hardware refresh programs for clinic locations, including ordering equipment, managing inventory counts, coordinating staging and deployment scheduling, and maintaining accurate asset records
Maintains a consolidated view of all in-flight IT projects using Smartsheet, Excel, and FreshService, ensuring task owners, timelines, and dependencies are clearly documented and up to date
Drives cross-functional coordination between IT, clinic operations, and field teams, serving as the central point of contact for project status and escalation
Manages external vendor and ISP relationships, holding partners accountable to delivery commitments and escalating issues as needed to ensure timelines are met
Produces clear, consistent project status updates and reports for the IT Manager and relevant stakeholders
Identifies scheduling conflicts, resource constraints, or delivery risks early and communicates proactively to minimize impact
Documents project processes, workflows, and outcomes to support audit readiness and repeatability across similar future projects
Supports IT operational planning activities and contributes to the development of project intake and prioritization processes